December Billing

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December billing went out this week. If you get emailed bills, you should’ve already received yours.

This months mailed billing includes our Winter Newsletter with updates and local resources and Winterizing Tips. In case you don’t get the paper mailing, I’ve attached those items here – December Billing Inserts

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card. One person at a time with a mask. Call with a credit/debit card. Drop payments thru the slot on the front door or mail a check or money order. Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card.

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Posted in: Billing, Company News, Customer Infomation, From the Office, Pine Cove Water District, Water Bills, winterizing

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HAPPY THANKSGIVING

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In observance of the Thanksgiving holiday the office will be closed on Thursday the 25th (Thanksgiving day) and Friday the 26th.

If you have a water emergency during the holiday thru the weekend please contact the emergency number and the on call staff member will be able to help you. (951) 236-9163

For any non-emergency calls feel free to leave a message on the office line and we will get back to you on the next available business day. (951) 659-2675

We hope you all have a wonderful Thanksgiving.

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Posted in: From the Office, Holidays, Pine Cove Water District

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WE HELPED WITH THE MONARCH POPULATION!!

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We are so excited to have been a part of helping the Monarch population. We estimated at least 150 releases this year and there are still chrysalises and caterpillars in our garden.

Here are a couple of articles:

NBCNEWS.COM – After record low, monarch butterflies return to California

THE MERCURY NEWS – Monarchs flourish in rare Bay Area butterfly breeding boom

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Posted in: Garden, Monarch Butterflies

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OFFICE REOPENING

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As of Monday, November 1st, we will reopen the office to foot traffic.

We appreciate everyone’s continued efforts to keep our office safe with only having 1 person in the office at a time with a mask covering your mouth and nose.

Thank you for your cooperation and understanding.

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October Billing

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October billing went out this week. If you get emailed bills, you should’ve already received yours.

This months mailed billing includes a notice from Cal Fire regarding Wildfire Actions and Low cost Retrofitting and Defensible Space. In case you don’t get the paper mailing, I’ve attached those items here.

October Billing Inserts

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to current amount due, to re-establish service.

There are several ways to pay your bill.
ACH Auto Draft is a free service; the payment is automatically taken out of your bank account. (filled out form required).
You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there.
You can come into the office and pay by check, cash, or card. One person at a time with a mask.
Drop payments thru the slot on the front door or mail a check or money order.
Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card.

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Posted in: Billing, Customer Infomation, Fire, Fire Danger, From the Office, Pine Cove Water District, Water Bills

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Office Closed to Foot Traffic

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A letter from General Manager Jerry Holldber

Dear Valued Customer:
The ongoing and recent rise of Covid cases in the Idyllwild/Pine Cove area concerns me very much. So in an abundance of caution, the Pine Cove Water District office will be closed to foot traffic starting Friday, October 1st until further notice.

We are still operating normal business hours (9am – 4pm) inside the office. You can communicate with us by email, phone, fax, and through the mail slot in the front door.

Thank you for your continued support and cooperation in this serious matter. If you should have any questions, please contact me any time.

Jerry Holldber
General Manager, PCWD
jerry@pcwd.org

ps: Bills for the November 1st due date will be sent out starting Monday, October 4th.

General Office phone number: 951-659-2675
General Office fax: 951-659-3112
General Office email: info@pcwd.org
Becky Smith, Ofc Mngr: becky@pcwd.org
Jennifer Hayes, Ofc Asst: jennifer@pcwd.org

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Posted in: Billing, Community, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

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Pine Cove Area Clean Up

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Pine Cove Property Owners Association with cooperation from Pine Cove Water District is hosting a trash clean up day.

On Saturday, September 25th from 9am – 4pm, you can bring your trash to the large bin located at the PCWD Dutch Flat Facility on 25384 Franklin Dr. (follow the signs off Highway 243).

FOR PINE COVE RESIDENTS ONLY. Proof of Residency required (example: a water bill).

*NO CONTRACTORS PLEASE*

This bin will take household trash, yard trash and a small amount of construction debris.
NO chemicals, tires, or large appliances.
There will be a tractor available on site to help with heavy items.

Free curbside pickup will be available that day BY APPOINTMENT – Call Andy at 505-603-3672 on a first come first serve basis.

Pine Cove Clean UpDownload
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Posted in: Around the District, Community, Customer Infomation, Freebies, From the Office, Pine Cove Water District, Upcoming Events

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MASKS REQUIRED TO COME INTO THE OFFICE

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Hello everyone.
A big THANK YOU to everyone that has helped in keeping our office as germ free as possible.
We have been very good over the last year+ and kept viruses at bay here at the Pine Cove Water District.

Lately, we have noticed that people either don’t see or ignore our multiple signs on the front door stating the requirement of wearing a mask before entering. Even though there is no “mandate” for mask wearing, as long as the numbers are high, we are requiring mask wearing and limited entry in the office.

PLEASE for the safety of EVERYONE, DO NOT come to our office without wearing a mask. Even if you are dropping off a payment.

No mask? Don’t want to wear a mask? Put the payment through the mail slot in the front door, mail, or call in.

It is extremely frustrating to go through these safety measure to have our notices completely ignored.

Please please please, help us stay safe.

Thank you.

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Posted in: Community, From the Office, Pine Cove Water District

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US Forest Services in Riverside County

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Just a quick update that I received from Jon King and his San Jacinto Trail Report. Want to see the full report? Click here and give him a follow.

Full fire restrictions are in place on Forest Service lands, as described here. All campfires anywhere in the San Jacinto mountains, including at all USFS campgrounds and yellow post sites, are now prohibited. The total fire ban has finally been extended to Riverside County lands starting 23rd August, including for example the Hurkey Creek campground (thanks to Dan Roberts for updates on the county situation).

The U.S. Forest Service ranger station in Idyllwild remains closed due to USFS coronavirus protocols. Apparently it is unlikely to reopen before October, but possibly much later. Hiking and camping permits are nevertheless required for USFS lands, and should be available at the kiosk outside the ranger station. The State Park ranger station reopened about six months ago.

WEATHER A few days of temperatures around (or even below!) seasonal for the first time in two months came to an end early this week. Daytime high temperatures will again be above average for August starting Wednesday 25th, with overnight low temperatures in particular being well above seasonal, before cooling again to about average in the first couple of days of September. As mentioned above, monsoonal rains are a possibility from 29th August to at least 2nd September. Fire risk remains severe.

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Posted in: Around the District, Community, Drought, Fire, Fire Danger, Hazardous Weather Outlook, Rain, Storms, Weather

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