Archive for Winter

How to Turn Off Your Water

A water leak, planned work on your sprinkler system, venturing away from home, or an emergency may necessitate turning off the water to your home. Do you, and everyone in your household, know how to turn off the water to your home? The information below guides you on locating and turning off your water by utilizing the “house valve” aka “customer valve.”

Locating your house valve

  1. Your house valve is typically outside your home and may be located in the front, on the side or in the backyard.
  2. Locate the hose bib (outside faucet) next to your home that is mounted on a pipe coming up from the ground. (See Photo)
  3. The house valve is located on that pipe between the ground and the hose bib.

Operating your house valve

Your house valve can be one of two types: a gate valve or a ball valve.

  • Gate valves close by turning the wheel clockwise until the water is off.
  • Ball valves close by turning the straight handle a quarter turn clockwise until the water if off.
  • To verify the water is off, turn on the hose bib next to the house valve. As you turn the house valve off, the water from the hose bib should stop.
  • To turn the water back on, either turn the gate valve counterclockwise or turn the ball valve a quarter turn counterclockwise.

You may want to attach a tag or label to your house valve for quick identification so that you and the members of your household can find it even in the dark.

Everyone in your home should know how to shut off the water to your home. In the event of an emergency, such as an earthquake or an unexpected winter freeze, you may want to turn off the water supply to your home to prevent water damage to your property. Take a few minutes to locate and learn how to operate your house valve.

Posted in: Around the District, Community, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Snow, Uncategorized, Upcoming Events, Water Conservation, Weather, Weekend, winterizing

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October Billing

Hello Residents of Pine Cove!

October billing (due November 1, 2024) is going out. If you get emailed bills, you may have already received yours. The mailing included our updated Newsletter which you can view here, as well as Winterizing tips which you can read about here.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

(Because we weren’t able to read meters last billing cycle due to snow, the gallons of usage is doubled in this billing period.)

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Around the District, Community, Company News, Customer Infomation, From the Office, Pine Cove Water District, Upcoming Events, Water Bills, Winter, winterizing

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Snow Plow Updated List

Rain and potentially more snow are on the way!

If you need any help this season clearing your road, driveway, or walkway please refer to our communities updated 2024 list, provided by Marsha Kennedy. If you do not get an answer right away, please leave a message as these individuals may be in between projects as you contact them.

Posted in: Around the District, Community, Company News, Customer Infomation, From the Office, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Upcoming Events, Weather, Weekend, Winter

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Thank you James Ingram for the beautiful picture here at PCWD. We are embracing the chill & enjoying the views!

Quick Reminder: If you are leaving your mountain home, be sure to turn off the customer valve and empty all the drains.

If you don’t know where your customer shut off valve is at the street, please call during normal business hours to waive a service fee and we’ll guide you. If you call after hours, there will be a fee starting at $15. An emergency leak or busted pipe call after hours could incur a fee starting at $50.

If you notice any leaks, call us immediately. Upon confirmation of the leak you could receive a $25 gift card to a restaurant in town.

Regular Office Hours: 9am – 4pm; 951-659-2675
After Hours Emergency Line 951-294-8282

Posted in: Community, Conservation, Customer Infomation, Customer Valve, From the Office, Leaks, Pine Cove Water District, Snow, Storms, Weather, Weekend, Winter

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Handy Tips to Avoid Frozen Pipes this Winter

It’s all about prevention!

Frozen pipes can leave you without water in the worst of weather, and could cost a lot to repair. However, with a few simple steps, you can easily preserve both your budget and your peace of mind!

Before the cold weather sets in:

  • Check sprinkler or irrigation systems. Make sure everything is turned off and drained.
  • Eliminate sources of cold air near water lines. Fix drafty windows and plug drafts around doors. Identify your home’s freezing points.
  • Know how to shut off your water. If you do not know how to turn off your water give us a call we’d love to help you out!
  • Protect your pipes. Wrap them with insulation.

When temperatures stay below freezing:

  • If pipes run through cabinets or vanities open the doors to let warmer room temperatures flow in.
  • Keep water moving through the pipes by allowing a small trickle of water to run.

But if your pipes do freeze:

  • Shut off the water immediately.
  • Thaw pipes with warm air, with a hair dryer or space heater. Do not leave space heaters unattended and do not use kerosene heaters or open flames.
  • Be careful turning water back on. Once pipes are thawed, slowly turn the water back on and check pipes and joints for any cracks.

Posted in: Around the District, Community, Conservation, From the Office, Frozen Pipes, Pine Cove Water District, Snow, Storms, Upcoming Events, Water Conservation, Weather, Winter, winterizing

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Winter Driving Tips!

As we are heading into our winter season, here are some helpful driving tips to keep you safe during your travels:

  • Take your time and slow down!
  • Download Quickmap for road conditions.
  • Check your oil and tire pressure.
  • Make sure your phone is fully charged.
  • Make sure you have a full tank of gas or your EV is fully charged.
  • Make sure those windshield wipers are in good condition.
  • If you have your windshield wipers on, turn on your headlights but not your high beams.
  • Try not to travel during inclement weather, if able!
  • If you see the roads being plowed, stay away from the trucks. They are working on clearing the roadway to keep you safe!
  • If you are traveling up to the mountains, BRING YOUR CHAINS – If instructed you will need to put them on at chain installation locations. Also, do not use your emergency flashers – this causes confusion to other drivers and emergency responders.

Posted in: Around the District, Community, Company News, Customer Infomation, Emergencies, From the Office, Hazardous Weather Outlook, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Upcoming Events, Weather, Winter

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Free Sandbags

Pine Cove residents can pick up free sandbags during office hours. There is a limit of 10 bags per household, as we want to ensure there are enough bags for everyone. The sandbags DO NOT come pre-filled, so please bring a shovel, or come to the office to conveniently borrow our scooper!

If you have any questions, please contact the office at 951-659-2675

Posted in: Around the District, Community, Company News, Customer Infomation, Drought, From the Office, Hazardous Weather Outlook, Pine Cove Water District, Rain, Storms, Uncategorized, Upcoming Events, Weather, Weekend, Winter

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Holiday Hours

Pine Cove Water District would like to wish all our residents a very happy holiday season! Next week the office will be closed in observance of Christmas on Monday the 25th and Tuesday the 26th. If you would like to make a payment while we are closed you can do so online through our webpage or drop it though the office door slot. We will return in the office Wednesday morning at 9am to assist with anything needed. If you have a water emergency throughout this time, like a burst pipe or leak please call the on call emergency line (951) 294-8282

Posted in: Around the District, Community, Customer Infomation, From the Office, Holidays, Pine Cove Water District, Upcoming Events, Winter

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Winter is near – let’s winterize together!

Winterize your home now and you’ll not only stay cozy all winter long, but you’ll also save on energy costs and slash your heating bill. Making proper precautions to ensure your home is prepared for winter can save you time, money and a lot of unnecessary hassle!

  • To prevent damage, it is just as important to winterize your vacant home. Learn how to properly shut off your water valve (in case a pipe bursts) and turn your water off every time you leave your mountain home.

  • Unplug appliances such as microwaves and toasters to prevent faulty switches.

  • Insulate pipes with insulation or newspapers and plastic and allow faucets to drip a little during cold weather to avoid freezing. Running water, even at a trickle, helps prevent pipes from freezing.

  • Clean your gutters; make sure water can flow freely through your gutters to avoid icicles and ice dams.

  • Change your ceiling fans clockwise to force hot air at the ceiling towards the floor.

  • Replacing the filters in your forced heating unit improves the efficiency of your unit.

  • Window insulation film can help keep heat from escaping out your windows. Winterize your home to extend the life of your fuel supply by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.

  •  The simple act of installing a storm door can increase energy efficiency by 45%, by sealing drafts and reducing air flow

  • Placing a rolled towel at the bottom of your exterior door or a draft guard prevents heat from leaking out.

  • Maintain heating equipment and chimneys by having them cleaned and inspected every year. Your chimney doesn’t necessarily need to be swept every single year, but it does need an annual inspection. Wood stoves, however, should be swept more often — as soon as they’ve accumulated a quarter of an inch of creosote.

  • Trim tree branches near your windows, roof, or parking areas before the weight of winter ice and snow can cause them to snap.

  • Inspect your home for any openings where animals could use to get inside. Make sure your fireplace flue or damper is closed, as bats, birds and squirrels are known to get inside this way.

  • Winterize your house, barn, shed or any other structure that may provide shelter for your family, neighbors, livestock or equipment. Clear rain gutters; repair roof leaks and cut away tree branches that could fall on a house or other structure during a storm.

  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.

  •  It is wise to communicate with a trusted  friend or neighbor that your will be gone for a prolonged period of time and they have your contact information. Taking these steps can help protect your home from theft, water damage, and heating or electrical system issues while you are away for an extended period of time.

Bundle the house up for winter!

Posted in: Around the District, Community, Conservation, Customer Infomation, Emergencies, From the Office, Holidays, Pine Cove Water District, Rain, Snow, Storms, Upcoming Events, Water Conservation, Weather, Winter, winterizing

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Are you storm ready?

RivCo Ready on Instagram posted a very important Storm Preparedness checklist. Are you ready? It’s coming back for us.
Remember to turn your customer valve off if leaving your property for an extended amount of time.

 

Posted in: Around the District, Community, Emergencies, From the Office, Frozen Pipes, Hazardous Weather Outlook, Leaks, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Water Conservation, Weather, Winter

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