Archive for Water Bills

October Billing

October billing went out this week. If you get emailed bills, you should’ve already received yours.

This months mailed billing includes a notice from Cal Fire regarding Wildfire Actions and Low cost Retrofitting and Defensible Space. In case you don’t get the paper mailing, I’ve attached those items here.

October Billing Inserts

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to current amount due, to re-establish service.

There are several ways to pay your bill.
ACH Auto Draft is a free service; the payment is automatically taken out of your bank account. (filled out form required).
You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there.
You can come into the office and pay by check, cash, or card. One person at a time with a mask.
Drop payments thru the slot on the front door or mail a check or money order.
Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card.

Posted in: Billing, Customer Infomation, Fire, Fire Danger, From the Office, Pine Cove Water District, Water Bills

Leave a Comment (0) →

Office Closed to Foot Traffic

A letter from General Manager Jerry Holldber

Dear Valued Customer:
The ongoing and recent rise of Covid cases in the Idyllwild/Pine Cove area concerns me very much. So in an abundance of caution, the Pine Cove Water District office will be closed to foot traffic starting Friday, October 1st until further notice.

We are still operating normal business hours (9am – 4pm) inside the office. You can communicate with us by email, phone, fax, and through the mail slot in the front door.

Thank you for your continued support and cooperation in this serious matter. If you should have any questions, please contact me any time.

Jerry Holldber
General Manager, PCWD
jerry@pcwd.org

ps: Bills for the November 1st due date will be sent out starting Monday, October 4th.

General Office phone number: 951-659-2675
General Office fax: 951-659-3112
General Office email: info@pcwd.org
Becky Smith, Ofc Mngr: becky@pcwd.org
Jennifer Hayes, Ofc Asst: jennifer@pcwd.org

Posted in: Billing, Community, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

Leave a Comment (0) →

August Billing

August billing is going out this week. If you get emailed bills, you should’ve already received yours.

This months mailed billing includes a notice of Possible Water Conservation Changes, a family friendly Wildfire Readiness event on August 7th, a flyer from the fire department with Wildland Fire Safety for Your Livestock and Pets, as well as an informational brochure from National Weather Service San Diego with helpful information. In case you don’t get the paper mailing, I’ve attached those items here.

Possible Water Conservation Changes
Let’s Get Wildfire Ready Event
Wildland Fire Safety for Your Livestock and Pets
National Weather Service San Diego brochure

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to current amount due, to re-establish service.

There are several ways to pay your bill.
ACH Auto Draft is a free service; the payment is automatically taken out of your bank account. (filled out form required).
You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there.
You can come into the office and pay by check, cash, or card. One person at a time with a mask.
Drop payments thru the slot on the front door or mail a check or money order.
Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card.

Posted in: Billing, Customer Infomation, From the Office, Mountain Communities Fire Safe Council, Pets and Animals, Pine Cove Water District, Upcoming Events, Water Bills

Leave a Comment (0) →

Update from The PCWD Office

Welcome to Summer!!
The sun is shining, the plants are blooming, and we are looking forward to seeing happy faces outside.

While the mask requirements have eased across the state, we are still staying extra diligent with asking people to mask up before coming into the office and limit amount of people that are in at a time.

Have you lost a pair of reader glasses? We have a pair here in the office that were left.

Bills are due July 1st. There is a $15.00 late fee that will be applied to all accounts that are not paid by the due date.
At this point, I’m not sure I would rely on the postal service to get your check to us in time but you can always drop off your payment night or day by coming in and saying hi or thru the slot on the front door.
You can log onto your account online and pay with a Visa/Mastercard/Discover, or E-check. There is a merchant fee of $3.00 per hundred spent for this option. To register your account online, you will need your account number and the Municipality Code of PineCoveWDCA. Go to our website at www.pcwd.org and click the “Billing” tab. Follow the links from there.
If you are signed up for the ACH Auto Draft payment option, your bill will be automatically paid on the 1st.

Posted in: Around the District, Community, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

Leave a Comment (0) →

ACH Automatic Payments

Are you interested in hassle free bill paying? Pine Cove Water District has you covered. The end of credit processing fees, worrying about payment due dates, writing and mailing checks, setting up bill pay with your bank and say good bye to late fees. We now offer ACH automatic payments free of charge that are directly linked to your checking or savings account. Water bills are generated the beginning of every even month and you will still receive a statement of your records that says DRAFT BILL. Payment for your account will be automatically deducted on the 1st of every odd month. (depending on weekends and holidays payment may be after the first) Many have signed up for ACH and we have received overwhelming positive feedback.

Are you ready to sign up for ACH Automatic Payments for your Bimonthly Water bill? Contact us at the office by phone, email or fax. A link for the ACH payment form is also located on our website in the payment section.

Posted in: Around the District, Billing, Company News, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

Leave a Comment (0) →

Winter is here…. friendly reminder from PCWD

The cold weather has finally arrived. We advise all of our customers to turn your customer valve off by the meter when you leave your mountain home. Forgetting to turn off your water during the winter season increases the risk for burst pipes and damage to your home. When water freezes in a pipe, it expands. If it expands enough, the pipe bursts, water escapes and serious, costly damage is the result. If don’t know where your customer valve is we would be happy to send a field worker during regular office hours to come show you or if you need your customer valve shut off we can shut it off for you for a small fee of $15. In the unfortunate event that a pipe does break any and all water that is lost will be the responsibility of the customer to pay for. PCWD does not forgive any water usage even if it is from a burst pipe. As always feel free to contact to office for any questions or concerns regarding your water bill, usage or winterizing your home.

PCWD Office: (951)659-2675

Emergency after hours: (951)294-8282

Posted in: Customer Infomation, Customer Valve, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Snow, Water Bills

Leave a Comment (0) →

Stage 1 Conservation

The June bills have been mailed and the Stage One water conservation rates will be in effect.  What does this mean for you?  Not much.  Since we use a tiered rate system, the rates in Stage One do not increase until the 18,000 to 24,000 gallon level.  Most customers will not see an increase in their bill unless they use a large amount of water, so most customers will not notice the increase.  If you use less than 18,000 gallons each billing period, your rates will not increase.

Remember, Stage One is voluntary compliance.  We are asking you to conserve water whenever possible.  By conserving water voluntarily now, that means there will be more water later and conserving now could possibly mean that moving into Stage 2 could be delayed or possibly avoided altogether.  Our goal here at the Pine Cove Water District is to be sure that there is always an adequate amount of water for everyone.  If we work together, we can get through these tough water times.

We have water saving kits available here in the office, free to all Pine Cove water customers.  Just stop in and ask for yours today.  Our office is located at 24917 Marion Ridge Road here in Pine Cove.  We are right next to the fire station.  Our blog and website also offer many excellent tips and suggestions for saving water indoors as well as outdoors.  So we hope you will comply and voluntarily conserve water.

water-droplet-th

Posted in: Around the District, Billing, Community, Drought, From the Office, Water Bills, Water Conservation

Leave a Comment (0) →

Frugal Friday

Here it is Friday again.  Hope your week was good.  With the weekend ahead of us, it is time to turn our attention to the garden.

Since we will spend the summer in the grips of a drought, now is a good time to review your outside watering needs and do something to reduce them.  How is this frugal you may wonder?  Well, sometimes money well spent can save you money in the long run.   Here are some tips to help you prepare for a long, dry summer and save money in the process.

  • Amend your soil.  This may not seem like a water saving tip at first glance, however, well amended soil absorbs and retains water much better than soil that is not amended.  So if you are going to be watering outside, be sure the soil is in the best shape possible so you get the most out of the water you are putting on your garden.
  • Mulch.  After your soil is in tip top shape, adding a layer of bark mulch will help retain moisture and prevent soil erosion from wind and rain runoff.  The bark mulch will also keep water from splashing up onto plants and will help keep water from running off in downpours.
  • Install soaker hoses or drip irrigation.  If you have a garden or outdoor watering needs, you can use water more wisely by applying it right where the plant needs it.  By laying a soaker hose under the bark mulch, you will let the water slowly seep into the ground and avoid any evaporation at all.  Drip systems deliver water right to where the plant needs it without spraying anything up in the air.  Both of these ways of watering are much more efficient than watering with sprinklers or a hose.
  • Water in the early morning or late in the evening to avoid water evaporating before it gets to the plants.
  • Use water that would otherwise go to waste.  Put a bucket in the shower and collect water while you shower.  Use a basin to scrub veggies instead of washing them under running water and then take the water in the basin out to the garden.  If you have outdoor animals or dogs, put their old water onto the garden instead of just dumping it onto the ground when you are giving them fresh water.
  • Cut back on water use altogether.  Try showering every other day if you aren’t doing dirty work.  Wear clothes twice before laundering, especially in the winter when you aren’t outside getting dirty.  Take shorter showers.  Only run clothes washers and dish washer with full loads.  Compost instead of using a garbage disposal.  Install a low flow toilet and use the mellow yellow rule.

These are just a few ideas you can incorporate into your daily routine to save water. Check the page at the top of the blog for even more ideas on how to save water inside and outside of your home.  Remember using less water is not only good for the environment as well as your pocketbook!

 

Posted in: Around the District, From the Office, Frugal Friday, Pine Cove Water District, Water Bills, Water Conservation

Leave a Comment (0) →

Friday Happenings

Edison has turned off the electricity here on the hill.  It should be off until about noon.  They are working on upgrading the system and everyone was given advance notice.  This is a planned outage and there is nothing wrong and there is no problem.

The weather has warmed up slightly and it is about 40 degrees this morning.  The sun should be back out by Sunday and temperatures should be back in the 50’s.  So, all in all, it should be a decent weekend here on the hill if you are planning a trip up.  If you are a full timer, it will be a good weekend to get a head start on some of those spring projects.  It is too bad we didn’t get more snow, but we have no control over that.

Please remember we are now in Stage I conservation.  Please conserve water whenever possible.  For more information on the Water Conservation Stages, please check the page at the top of the blog.  We also enclosed a brochure in this month’s bill explaining the different stages as well as the tiered water prices for each stage.

Posted in: Billing, Conservation, Uncategorized, Water Bills, Water Conservation, Weather

Leave a Comment (0) →

Rain Today!

A storm rolled into Pine Cove over night and left a light dusting of snow.  It has been lightly raining on and off most of the morning.  It is cold, (30 degrees at 10:20 a.m.) foggy and damp.  It is not too much fun to be outside this morning.  There is a possibility of some snow accumulation tonight into tomorrow morning of 3 to 7 inches, but we will have to wait and see if that materializes or not.  Any moisture is most welcome, so rain or snow, we will take it.

All in all, today is a good day to stay inside by the fire if you don’t have to be out and about, but if you do, wear a warm jacket and take a hat or umbrella to keep yourself dry just in case it starts to rain or snow, as it can be sporadic.  Roads are clear, but there is currently a light fog.  While the visibility is good here in Pine Cove,  you never know how it is elsewhere,  so if you are driving, be prepared for the possibility of running into some fog that may be thicker than what we currently have here in Pine Cove.

We will see what tonight brings and I will update weather conditions with a new post tomorrow morning.  In the meantime, the boys finished reading meters on Friday afternoon and Becky is now working on the billing.  Bills will probably hit the mail box sometime tomorrow and are due on the 25th of this month.

Stay warm and dry and please make sure you bring your pets inside during inclement weather!  Remember, they enjoy sitting in front of a nice warm, roaring fire just as much as you do.

And just in case you don’t have a fireplace where you are now, here is one for you.

Posted in: Animals, Around the District, Road Conditions, Storms, Uncategorized, Water Bills, Weather

Leave a Comment (0) →
Page 3 of 4 1234