Archive for Pine Cove Water District
Pine Cove Water District has an updated weather station now live on our website. The new weather station shows the current temperature and the high and love of the day. It also displays current wind direction and mph, humidity percentage, daily rain total with seasonal accumulation and barometric pressure. We are very excited to offer this new system to our customers and we hope you enjoy having current and accurate weather readings for right here in Pine Cove. Click Here!
On Wednesday March 20
Multiple CA agencies involved in the rebuilding of Route 74, got together on Wednesday, March 20th at Cranston Station. Three news stations along with our own JP, reported on speakers representing the CHP – San Gorgonio Pass, RivCoReady, Caltrans District 8, our District 3 Supervisor Chuck Washington, Riverside County Sheriff’s Department, Ames Construction and other support agencies.
We were green-lighted to send the drone up for some footage …
Click for Video
At last weeks board meeting Jerry was happy to announce that the winter’s heavy precipitation has given us enough water to get out of Stage 2 water restrictions. This is great news for the district and its customers. As of April 1st we will be starting Stage 1 voluntary compliance. As always, PCWD encourages the customers to conserve our precious water. PCWD customers have always done a great job about conservation so keep up the great work!
Please remember to turn your water off at the customer valve at the street when you leave your mountain home.
In the last month we have experienced very cold temperatures and with cold temperatures comes an increased risk of frozen or burst pipes and leaks. In the past four weeks the workers have been out searching, listening, and assessing for leaks. Countless hours of digging to uncover water meters. Many emergency shutoffs have been called in because of leaks. The water production had doubled in a short time and with all the leaks we found combined the total of water is a minimum of 1,200,700 gallons. Wow.
There were 25 leaks located around the district and 20 of them are not full time residents and they did not shut the water off at the street at the customer valve.
We appreciate all the help from our customers in locating a leak and as always you will receive a leak reward for calling in a confirmed leak on a property tat isn’t your own. As always we highly recommend shutting off your customer valve at the street if you plan to leave your mountain home for 24 hours or more.
Recently, we had to send out an emergency email to all of our customers that had an email address on file. The message was in regards to freezing temperatures, and broken pipes. We were producing twice the amount of water we should be for this time of year, and we needed to get the word out quickly that houses and pipes needed to be checked for running water.
In this process, we have identified the accounts that do not have an email address on file. While we understand that not everyone has an email address, we wanted to try one more time to make sure that our records are complete, and that you can receive immediate notice if there is a problem with your property, or in the District. Perhaps if you don’t have an email address, you have someone in your immediate family that does? We would be happy to add that address and notify someone of your choice that could get the message to you?
If you do not have an email, or if you do not have someone that has one we could send an emergency notice to, please also let us know that. We would like to come up with a way to also notify those accounts, in an emergency situation.
We would like to be able to keep our customers informed as best we can. If you are unsure if you have an email account on file or would like to update to a current email address pleas feel free to contact the office by phone or email.
All customer information is ONLY used for PCWD’s records and will not be sold or used for any soliciting purposes.
Lindsay Owen Office Assistant
(951)659-2675 lowen@pcwd.com
This week is billing week….. We are checking meters, calculating usage and all the February bills will be going out in the mail by Friday. Some customers have reported issues with not receiving previous bills so if you don’t get your bill by the end of next week please notify the office.
(951)659-2675
Posted in: Billing, Pine Cove Water District
Leave a Comment (0) →The overwhelming demand for online payment processing has been heard.
Coming soon, PCWD customers will be able to make payments online using a Visa, Master card, Discover card, Debt card (with a logo) or E-check for a small convenience fee. Customers will also now have the option to set up automatic banking. As usual customers can still mail a check or bring a check or cash to the office. Customers will also be able to view their water bill online as well.
We are excited to be able to offer these new services to our customers. For years, our customers have asked about the ability to make online payment and we hope to even further customer satisfaction by offering these new features.
The cold weather has finally arrived. We advise all of our customers to turn your customer valve off by the meter when you leave your mountain home. Forgetting to turn off your water during the winter season increases the risk for burst pipes and damage to your home. When water freezes in a pipe, it expands. If it expands enough, the pipe bursts, water escapes and serious, costly damage is the result. If don’t know where your customer valve is we would be happy to send a field worker during regular office hours to come show you or if you need your customer valve shut off we can shut it off for you for a small fee of $15. In the unfortunate event that a pipe does break any and all water that is lost will be the responsibility of the customer to pay for. PCWD does not forgive any water usage even if it is from a burst pipe. As always feel free to contact to office for any questions or concerns regarding your water bill, usage or winterizing your home.
PCWD Office: (951)659-2675
Emergency after hours: (951)294-8282
Pine Cove Water District would like to wish everyone a very happy holiday season. The Office will be closed on December 25th and 26th for Christmas. We will also be closed For New Years Day Monday January 1st . If you have a water emergency, there will be someone on call. You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number. Remember, this number is for true water emergencies only. Please wait until the following business day to call about any other non-emergency water issues. Our normal business hours will resume as usual from 9am until 4pm the following business day after the holidays.
We Hope everyone has a Merry Christmas and a Happy New Year from all of us here at PCWD!
PCWD invites all residents to come by the office and pick up your free water efficiency kit!
Kit includes:
-High-Efficiency Showerhead, saves money by using up to 75% less water than traditional showerheads.
-Dual Spray Swivel Aerator, offers a 360 degree swivel and has two spray options.
-TWO Bubble Spray Bathroom Faucet Aerators, designed to accommodate most bathroom sink faucets.
-Leak Detector Dye Tablets Kit, used to identify leaks in toilet tanks.
-Flow Meter Bag, helps determine the flow of showerheads and faucet aerators.
-Water Conservation wheel is a great educational tool that contains valuable water saving procedures. -Installation Instructions for easy home installation.
Stop by get one for each bathroom in your mountain home.
You could also get an ice cream while you are here.