Archive for Pine Cove Water District

Closed for Presidents Day

Pine Cove Water District will be closed Monday February 17, 2025 in observation of Presidents Day.

We will be back open the following day, Tuesday February 18, 2025 at 9am to assist with any questions or needs. In the meantime, if you have a water emergency please contact our after hours number at
(951) 294-8282

Posted in: Around the District, Company News, Customer Infomation, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events, Weekend

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February Billing

Hello Residents of Pine Cove!

February billing (due March 1, 2025) has gone out. If you get emailed bills, you may have already received yours. The mailing included Customer Care Information which you can view here, as well as information on shutting off your water valve which you can read about here.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $90.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Around the District, Billing, Community, Company News, Customer Infomation, Customer Valve, Emergencies, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Water Bills

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PCWD News

Weather:

This coming weekend there is a chance of Rain/Snow on Sunday and early Monday morning. Prevent leaks and broken pipes by turning your water off at your customer valve, located next to the meter at the street, whenever you leave your mountain home. If you do not know where your customer valve is or how to turn it off, please give us a call during normal business hours 9 am – 4 pm Monday – Friday and we will send someone over to help you locate your valve and show you how to turn it off and on.

Sand Bags:

We have free sandbags available to our customers here in the front office!!! If you come during normal business hours, we have sand and a sand scoop you are welcome to use.

If you have any questions please do not hesitate to call or stop by the office. 24917 Marion Ridge Road (next door to the fire department). 951-659-2675

Posted in: Around the District, Community, Customer Infomation, Customer Valve, Freebies, From the Office, Pine Cove Water District, Rain, Snow, Uncategorized, Upcoming Events, Water Conservation, Weather, Winter

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Leaks Rewards

Attention all Pine Cove Water District Customers, when you are out walking in your neighborhood or outside in your yard please listen, if you hear water leaking we offer a $25.00 Gift Certificate to a restaurant of your choice in Idyllwild.

LOOK    LISTEN   CALL!!

If you see or hear water running, be the 1st to call it in, and you can earn a $25.00 reward, to a restaurant of your choice in Idyllwild.

Office:                       951-659-2675
After Hours:            951-294-8282

The Pine Cove Water District needs your help!

Our water demand is at least twice the amount it should be during the Winter months.  Why?  Because some customers do not shut their water off when they leave Pine Cove.  Did you shut your water off at your customer valve when you left your mountain home? Do you need us to shut your water off for a $15.00 service fee? Please call our office if you have any questions or concerns at 951-659-2675.

Thank you for your help!!

Posted in: Around the District, Community, Company News, Customer Infomation, Freebies, From the Office, Pine Cove Water District, Uncategorized, Water Conservation, Weather

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Holiday Hours

Christmas is almost upon us!  We will be closing early December 24th at 12pm.  We will also be closed on Christmas Day and the day after, December 25 & 26th.  We will resume normal business hours on Friday, December 27th.  Our normal business hours are from 9 am until 4 pm.

We do have someone on call 24 hours a day, should a water emergency occur. 
That number is 951-294-8282, but remember, this number is for emergencies only.

Everyone here at the Pine Cove Water District wishes all of our customers a very merry holiday season and a new year overflowing with blessings!

Jeremy Potter, Jennifer Hayes, Kaley Chapman, Jensen Beri, Dan Arson, & Mouse the dog.

lantern

Posted in: Animals, Around the District, Community, Company News, Customer Infomation, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events, Winter

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8 Tips for Getting Your Vehicle Out of the Snow

As winter approaches it is important to winter-proof your vehicle and fleet can help keep it running its best so you, your workers, and fleet drivers can safely navigate the roads no matter the weather. Sometimes a winter storm can disrupt even the best laid plans, so check out the eight handy tips below for what to do if your vehicle or truck gets stuck in the snow:

Tip 1: Rock your vehicle instead of spinning your tires

If you’re stuck in the snow, your first instinct may be to press the gas hoping to gain momentum and become unstuck. This could make your tires spin, causing friction that may melt and pack snow, creating an icier, slicker surface—making it even harder to escape. Instead, put your vehicle in low gear and press the gas slightly to rock forward just a bit, then put the vehicle in reverse to rock backward. By repeating this rocking motion, you may gain enough momentum to help propel your vehicle out of the snow.

Tip 2: Shift to a lower gear

This tip pairs well with the rocking method. If possible, shift into a lower gear. For a manual transmission, this means first gear. For an automatic transmission, this means shifting from D (drive) to L or 1 (low or first gear) or 2 (second gear). This slows down the rotation of your tires, which decreases the likelihood of spinning and ice formation through melting.

Tip 3: Gain traction

If the rocking motion and using low gears are unsuccessful, you may need additional help gaining traction. Give your tires something to grab onto, such as your vehicle’s floor mats—or dry cardboard if you have some handy—and then try the rocking process again. Sprinkling cat litter or sand around the tires may also provide traction.

Tip 4: Watch where you park and keep moving

The best advice for getting unstuck is not to get stuck in the first place. If you drive a fleet vehicle or larger rig, you may find yourself parking in unfamiliar places for hours at a time. During snowy and icy weather, pay attention to where you park, avoiding muddy, slushy or soft ground when possible. If you will be at one location for several hours while wintry precipitation is falling or during frigid temperatures, move your vehicle frequently. This makes it less likely for snow and ice to accumulate around tires.

Tip 5: Start shoveling

Stock your vehicle with a snow shovel or pusher to clear a path around the wheels so you can move forward and back. If you don’t have a shovel, look for another tool that can help break up the snow and any ice that has formed such as a screwdriver or an ice scraper. Chopping up the ice can create a rougher surface, giving you more traction.

Tip 6: Add tire chains

If you regularly drive on snow-covered or icy roads, it may be a good idea to install tire chains. These chains fit around the tires of your vehicle and can help them navigate slippery surfaces.

Tip 7: Deflate tires slightly

Another option is to slightly deflate your tires. A flatter tire has more gripping surface and could provide the traction you need to get out of the snow. Only use this option if it’s a short drive to an air filling station. Driving long distances on deflated tires may cause structural damage to the tire and make steering difficult due to the increased surface area on the road.

Tip 8: Phone a friend—or a towing service

If you’ve given your best effort and still can’t get your vehicle out of the snow, it may be time to call for assistance. If it’s safe for drivers to be on the road, call a friend or coworker to pick you up. If the roads are unsafe, call for emergency assistance or for a towing service to transport you and your vehicle somewhere safe.

Once out of the snow, if you deflated your tires head to the nearest service station. Return any snow shovels, ice scrapers and tire chains to the vehicle. Restock any depleted supplies, such as ice melt or cat litter, that may be needed for the next snow or ice event.

If you must be outside in cold weather, make sure to familiarize yourself and your driving team with how to avoid frostbite, hypothermia and other cold-related injuries.

Learn more about how to respond for a winter storm.

Posted in: Around the District, Community, Customer Infomation, From the Office, Hazardous Weather Outlook, Pine Cove Water District, Road Conditions, Snow, Storms, Uncategorized, Upcoming Events, Weather, Winter, winterizing

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How to Turn Off Your Water

A water leak, planned work on your sprinkler system, venturing away from home, or an emergency may necessitate turning off the water to your home. Do you, and everyone in your household, know how to turn off the water to your home? The information below guides you on locating and turning off your water by utilizing the “house valve” aka “customer valve.”

Locating your house valve

  1. Your house valve is typically outside your home and may be located in the front, on the side or in the backyard.
  2. Locate the hose bib (outside faucet) next to your home that is mounted on a pipe coming up from the ground. (See Photo)
  3. The house valve is located on that pipe between the ground and the hose bib.

Operating your house valve

Your house valve can be one of two types: a gate valve or a ball valve.

  • Gate valves close by turning the wheel clockwise until the water is off.
  • Ball valves close by turning the straight handle a quarter turn clockwise until the water if off.
  • To verify the water is off, turn on the hose bib next to the house valve. As you turn the house valve off, the water from the hose bib should stop.
  • To turn the water back on, either turn the gate valve counterclockwise or turn the ball valve a quarter turn counterclockwise.

You may want to attach a tag or label to your house valve for quick identification so that you and the members of your household can find it even in the dark.

Everyone in your home should know how to shut off the water to your home. In the event of an emergency, such as an earthquake or an unexpected winter freeze, you may want to turn off the water supply to your home to prevent water damage to your property. Take a few minutes to locate and learn how to operate your house valve.

Posted in: Around the District, Community, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Snow, Uncategorized, Upcoming Events, Water Conservation, Weather, Weekend, winterizing

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Veteran’s Day Closure

THANK YOU to ALL who have served. We APPRECIATE your SERVICE!

The Pine Cove Water District office will be closed Monday, November 11th in honor of Veteran’s Day.

We will reopen with normal hours Tuesday the 12th.

If you have a water emergency please call (951)-294-8282

Posted in: Around the District, Community, Customer Infomation, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events, Weekend

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