Archive for Leaks

How to Turn Off Your Water

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A water leak, planned work on your sprinkler system, venturing away from home, or an emergency may necessitate turning off the water to your home. Do you, and everyone in your household, know how to turn off the water to your home? The information below guides you on locating and turning off your water by utilizing the “house valve” aka “customer valve.”

Locating your house valve

  1. Your house valve is typically outside your home and may be located in the front, on the side or in the backyard.
  2. Locate the hose bib (outside faucet) next to your home that is mounted on a pipe coming up from the ground. (See Photo)
  3. The house valve is located on that pipe between the ground and the hose bib.

Operating your house valve

Your house valve can be one of two types: a gate valve or a ball valve.

  • Gate valves close by turning the wheel clockwise until the water is off.
  • Ball valves close by turning the straight handle a quarter turn clockwise until the water if off.
  • To verify the water is off, turn on the hose bib next to the house valve. As you turn the house valve off, the water from the hose bib should stop.
  • To turn the water back on, either turn the gate valve counterclockwise or turn the ball valve a quarter turn counterclockwise.

You may want to attach a tag or label to your house valve for quick identification so that you and the members of your household can find it even in the dark.

Everyone in your home should know how to shut off the water to your home. In the event of an emergency, such as an earthquake or an unexpected winter freeze, you may want to turn off the water supply to your home to prevent water damage to your property. Take a few minutes to locate and learn how to operate your house valve.

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Posted in: Around the District, Community, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Snow, Uncategorized, Upcoming Events, Water Conservation, Weather, Weekend, winterizing

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Free Water Kits

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PCWD invites all residents to come by the office and pick up your free water efficiency kit!

Kit includes:
– Earth Massage 1.5 GPM Showerhead: Two-setting massage spray showerhead.
– Kitchen Swivel 1.5 GPM Aerator: Dual-spray functionality with wide-spray radius and water pausing on/off valve.
– (2) Bathroom Faucet 1.0 GPM Aerators: Half the flow, twice the power. Commercial grade aerators for the home.
– Toilet Water Saver (Fill Cycle Diverter): This patented water saver takes excess water from the bowl and diverts it to the tank to reduce water consumption. (This is NOT a flow restricting device.)
–Toilet Leak Detection Tablets: FDA-certified, non-toxic dye tablets used to detect leaks in toilets.
– Flow Meter Bag: Kit bag doubles as a flow meter to identify water wasters throughout the home.
– Water Conservation Wheel: Provides useful ways to conserve water around the house.

Stop by say hi, and get one of these for your mountain home.

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Posted in: Around the District, Community, Company News, Conservation, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Uncategorized, Water Bills, Water Conservation

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Water is the earth’s most vital resource

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The amount of moisture on Earth has not changed. The water the dinosaurs drank millions of years ago is the same water that falls as rain today. But will there be enough for a more crowded world? How we use and reuse water will help define the future of our planet. Water is life. It’s the briny broth of our origins, the pounding circulatory system of the world. We stake our civilizations on the coasts and mighty rivers. Our deepest dread is the threat of having too little – or too much.

People use water in many ways at home: drinking, cooking, bathing, brushing teeth, washing clothes, dishes, and cars, flushing toilets, watering gardens and lawns, and filling swimming pools. Most people do not think much about how much water they use. Perhaps this is partly because they don’t all pay for it each time they use it, except when they buy bottled water.

There are many ways we can conserve water in our homes. Some are easier than others. Leaky faucets and leaky toilets waste very large amounts of water, because even though the flow rates are small, they leak all the time. New designs of toilets and washing machines use much less water than older designs, but replacement may be expensive. Water-saving shower heads save a lot of water, and they are relatively easy and inexpensive to replace. The most effective ways to reduce water use, however, might be the most difficult. Taking “navy showers” (turning off the water while you’re soaping yourself), not planting lavish lawns in areas that are normally arid, and not washing cars so often are examples of effective and simple ways to conserve water.

Furthermore, PCWD does offer a rebate program to our residents! All Rebates must be approved by the General Manager and must include proof of purchase and installation and there will be no repeat rebates allowed for a minimum of 5 years. Within any fiscal year, the maximum total rebate is $250.00 per property. Proof of Purchase is a copy of the receipt that shows the cost of the item. We will not accept a copy of a bill from the person installing the item as proof of purchase. Their bill is for proof of installation only. Labor and Installation are not included in the rebate.

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Posted in: Around the District, Community, Company News, Conservation, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Re-purposing, Recycling, Uncategorized, Water Conservation

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The Pine Cove Water District Needs your Help!

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LOOK    LISTEN   CALL!!

If you see or hear water running, be the first to call it in, and you could earn a $25.00 reward, to a restaurant of your choice in Idyllwild.

Office:  (951)-659-2675

After Hours:  (951)-294-8282

Thank you for your help!

And we would also like to thank all of the customers and residents of Pine Cove for your continued diligence in helping us find leaks and conserve water. There have been several helpful calls made to us by the residents regarding possible leaks. While not all of the reports have been confirmed leaks we sincerely appreciate the continued efforts to work together. As promised we are still giving rewards to anyone who a calls in a possible leak and it is confirmed.

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Posted in: Around the District, Community, Company News, Conservation, Customer Infomation, Freebies, From the Office, Leaks, Pine Cove Water District, Uncategorized, Water Conservation

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April Billing

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Hello Residents of Pine Cove!

April billing (due May 1, 2024) has gone out. If you get emailed bills, you should have already received yours.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

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Posted in: Around the District, Billing, Community, Company News, Customer Infomation, From the Office, Leaks, Pine Cove Water District, Uncategorized, Water Bills

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Simple Ways to Save Water

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WaterSense Flo

There are many simple things we can do to save water. Click the above link and learn from the water-efficiency hero Flo what you can do today to help protect our water supply!

Play the WaterSense game or engage with your family with some fun, downloadable PDF’s! Move the water-efficiency hero Flo through water pipes and answer water-efficiency questions while avoiding water-wasting monsters. Use the information you’ve learned on this Web site to test your knowledge.

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Posted in: Around the District, Community, Conservation, Customer Infomation, From the Office, Leaks, Pine Cove Water District, Recycling, Water Conservation

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Thank you James Ingram for the beautiful picture here at PCWD. We are embracing the chill & enjoying the views!

Quick Reminder: If you are leaving your mountain home, be sure to turn off the customer valve and empty all the drains.

If you don’t know where your customer shut off valve is at the street, please call during normal business hours to waive a service fee and we’ll guide you. If you call after hours, there will be a fee starting at $15. An emergency leak or busted pipe call after hours could incur a fee starting at $50.

If you notice any leaks, call us immediately. Upon confirmation of the leak you could receive a $25 gift card to a restaurant in town.

Regular Office Hours: 9am – 4pm; 951-659-2675
After Hours Emergency Line 951-294-8282

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Posted in: Community, Conservation, Customer Infomation, Customer Valve, From the Office, Leaks, Pine Cove Water District, Snow, Storms, Weather, Weekend, Winter

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Today’s Decisions Affect Tomorrow’s Reality

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The world that we live in today is a world where an ever-increasing population places larger demands on the earth’s finite resources. The manner in which we use these resources, determines the kind of world we leave to our children and future generations.

Water is a precious commodity in southern California. More than 70% of California’s total precipitation falls in the northern half of the state, however, 80% of California’s water demand is in the southern portion of the state. Southern California largely depends on water imported from northern California and from the Colorado River. Both local and imported water sources can be severely affected by drought, and imported water supplies have become increasingly uncertain as a result of demands by other regions. Currently, all mountain communities are facing water shortages that make water conservation increasingly important! Over demands have caused many residents to realize that preservation of our mountain environment and quality of life depends substantially on how we manage our limited water resources.

Conservation must become a way of life!

The situation today is crucial. The quickest, most certain way to begin to save water immediately is to conserve water at home. Less than half the water you use is used inside your home. The rest is used outdoors, mainly watering home landscaping. Most families can reduce water use by simply changing and learning to reduce water waste inside and outside our homes.

Outdoors:

  • Scale back and limit landscaping
  • Water your lawn only when it needs it (in the morning or late afternoon)
  • Reduce or replace lawn areas with spaces like patios and walkways
  • Review, repair, and retrofit irrigation systems so they are water efficient and deliver only water that is needed
  • Re-landscape with plants that use less water and retrofit or install appropriate irrigation to match
  • Pick up wood chips here at Pine Cove Water District; Adding a layer of mulch around trees and plants will help reduce evaporation and keep the soil cool
  • Instead of a water hose, use a broom to clean driveways and sidewalks

Indoors:

  • Limit your showers. Also, fill the bathtub halfway or less
  • Turn off the faucet when you brush your teeth
  • Install low-flow shower heads in the bathroom
  • Install a water-efficient toilet
  • When it’s time to replace appliances, choose a water-efficient dishwasher and washing machine
  • Run ONLY full loads in the dishwasher and washing machine
  • Fix leaky faucets and toilets as quickly as possible

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Posted in: Around the District, Community, Company News, Compost, Conservation, Customer Infomation, Drought, Freebies, From the Office, Garden, Homesteading, Leaks, Mulch, Pine Cove Water District, Rain, Rain Water Harvesting, Re-purposing, The Garden, Uncategorized, Water Conservation, Wood chips

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Martin Luther King Jr. Day

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In observance of Martin Luther King Jr. Day Pine Cove Water District will be closed Monday January 15, 2024. If you would like to make a payment while we are closed you can do so online through our webpage or drop it though the office door slot. We will return in the office Tuesday morning at 9am. If you have a water emergency throughout this time, like a burst pipe or leak please call the on call emergency line (951) 294-8282.

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Posted in: Around the District, Community, Company News, Customer Infomation, From the Office, Holidays, Leaks, Pine Cove Water District, Upcoming Events

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Are you storm ready?

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RivCo Ready on Instagram posted a very important Storm Preparedness checklist. Are you ready? It’s coming back for us.
Remember to turn your customer valve off if leaving your property for an extended amount of time.

 

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Posted in: Around the District, Community, Emergencies, From the Office, Frozen Pipes, Hazardous Weather Outlook, Leaks, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Water Conservation, Weather, Winter

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