Archive for From the Office

Closed for Independence Day

Pine Cove Water District office will be closed on Monday, July 3rd and Tuesday, July 4th in honor of Independence Day.  We will resume normal business hours on Wednesday, July 5th at 9 a.m.  If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until Wednesday to call about an other water issues.  Our normal business hours for next week will be Wednesday through Friday, from 9 am until 4 pm.

Posted in: Around the District, From the Office, Holidays, Pine Cove Water District

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June Billing

Hello Residents of Pine Cove!

June billing (due July 1, 2023) is going out. If you get emailed bills, you may have already received yours. The mailing included our updated Newsletter which you can view here.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

(Because we weren’t able to read meters last billing cycle due to snow, the gallons of usage is doubled in this billing period.)

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Around the District, Billing, Community, Company News, Customer Infomation, Freebies, From the Office, Pine Cove Water District, Water Bills

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April Billing

Hello Residents of Pine Cove!

April billing (due May 1, 2023) is going out. If you get emailed bills, you may have already received yours. The mailing included our updated Newsletter which you can view here.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

This billing cycle will only include your minimum of $80.00 since most of the meters are still under snow. The June billing cycle will catch us up with usage.

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Around the District, Billing, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

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Are you storm ready?

RivCo Ready on Instagram posted a very important Storm Preparedness checklist. Are you ready? It’s coming back for us.
Remember to turn your customer valve off if leaving your property for an extended amount of time.

 

Posted in: Around the District, Community, Emergencies, From the Office, Frozen Pipes, Hazardous Weather Outlook, Leaks, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Water Conservation, Weather, Winter

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February Billing

Hello Residents of Pine Cove!

February billing (due March 1, 2023) went out last week. If you get emailed bills, you should have already received yours.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Billing, From the Office, Pine Cove Water District, Water Bills

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What’s the weather like up there?

We hear this question a lot!

Did you know that we have links to weather station data and highway cameras on our webpage?

Be in the know – click here for weather station data and here for the highway cameras

Posted in: Around the District, Community, Customer Infomation, Drought, Emergencies, From the Office, Hazardous Weather Outlook, High Wind Warning, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Weather, Weekend, Winter

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Closed for Martin Luther King, Jr Day

Pine Cove Water District office will be closed on Monday, January 16th in honor of Martin Luther King, Jr. Day.  We will resume normal business hours on Tuesday, January 17th at 9 a.m.  If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until Tuesday to call about an other water issues.  Our normal business hours for next week will be Tuesday through Friday, from 9 am until 4 pm.

Posted in: Community, Customer Infomation, From the Office, Holidays, Pine Cove Water District, Upcoming Events, Weekend

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