Archive for From the Office

Winter is here…. friendly reminder from PCWD

The cold weather has finally arrived. We advise all of our customers to turn your customer valve off by the meter when you leave your mountain home. Forgetting to turn off your water during the winter season increases the risk for burst pipes and damage to your home. When water freezes in a pipe, it expands. If it expands enough, the pipe bursts, water escapes and serious, costly damage is the result. If don’t know where your customer valve is we would be happy to send a field worker during regular office hours to come show you or if you need your customer valve shut off we can shut it off for you for a small fee of $15. In the unfortunate event that a pipe does break any and all water that is lost will be the responsibility of the customer to pay for. PCWD does not forgive any water usage even if it is from a burst pipe. As always feel free to contact to office for any questions or concerns regarding your water bill, usage or winterizing your home.

PCWD Office: (951)659-2675

Emergency after hours: (951)294-8282

Posted in: Customer Infomation, Customer Valve, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Snow, Water Bills

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Preparing for an Emergency or Evacuation

PRE-EVACUATION PREPARATION STEPS

Recent natural disasters can inspire awareness and the importance of emergency preparedness. In our neighborhood the threat of a wildfire is real and one could start at any moment. Fire can move fast and unpredictably. Preparing for an evacuation should begin before there is any danger. Everyone should have individual and family evacuation plans in place. Emergency planning may be different for every family but there are common necessities and planning should include all members of the family. If your household is under voluntary or potential evacuations, begin to prepare your home and get ready to leave.

 Assemble an emergency supply kit

 
Having supplies for each member of your household is an important step for evacuation preparation. Cal Fire recommends having a three-day supply non-perishable food and three gallons of water per person. Extra eyeglasses or contact lenses, a seven-day supply of medications and copies of important documents are also important to pack

  1. Place papers in sealed, waterproof plastic

  2. Store in a durable, sealed box. (A portable,fireproof and waterproof box or waterproof backpack is recommended.)

  3. Store box/backpack at home in a secure, easily accessible location.

    If you must evacuate:

    • Grab box and take with you.
    • Keep the box with you at all times.
    • Do not leave box unattended in your car.

What to include in your Grab & Go box

  • Copies of important documents: Birth Certificates, Drivers licenses, passports, House Deeds and Titles, Birth, death, adoption, and marriage certificates,Wills and/or trust documents and other irreplaceable document.

  • First two pages of previous year’s federal and state income tax returns

  • Cash or traveler’s checks for several days living expenses.

  • Back-up copies of computerized financial records

  • Emergency phone numbers

  • Employee-benefit documents.

  • Copies of important health record and prescriptions: Copies of health, dental, and/or prescription insurance cards or numbers.

  • Copies of children’s immunization records.

  • Copies of auto, flood, renter’s or homeowner’s insurance policies (at least policy numbers).

  • Home inventory. (document and take pictures of properties and possessions)

  • Any sentimental  jewelry or photos (flash drive or CD is best)

 Inside the House

  • Shut all windows and doors, leaving them unlocked.

  • Remove flammable window shades, curtains and close metal shutters.

  • Remove lightweight curtains.

  • Move flammable furniture to the center of the room, away from windows and doors.

  • Shut off gas at the meter; turn off pilot lights.

  • Leave your lights on so firefighters can see your house under smoky conditions.

  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.

  • Turn off propane tanks.

  • Move propane BBQ appliances away from structures.

  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.

  • Don’t leave sprinklers on or water running, they can affect critical water pressure.

  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.

  • Put your Emergency Supply Kit in your vehicle.

  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.

  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.

  • Seal attic and ground vents with pre-cut plywood or commercial seals.

  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.

  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.

  • Prepare farm animals for transport and think about moving them to a safe location early.

In the event of emergency Remember safety first. If you are well prepared in advance the evacuation process can be less stressful and scary.

Posted in: Around the District, Company News, Customer Infomation, Emergencies, Fire, Fire Danger, From the Office, Hazardous Weather Outlook, High Wind Warning

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Office Closures for the upcoming holiday season

Pine Cove Water District would like to wish everyone a very happy holiday season. The Office will be closed on December 25th and 26th for Christmas.  We will also be closed For New Years Day Monday January 1st . If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until the following business day to call about any other non-emergency water issues.  Our normal business hours will resume as usual from 9am until 4pm the following business day after the holidays.

We Hope everyone has a Merry Christmas and a Happy New Year from all of us here at PCWD!

Posted in: Around the District, Company News, Customer Infomation, Emergencies, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events

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Halloween Family Fun

If you are new to the hill the annual Idyllwild Halloween Carnival is Tuesday October 31st. The parade begins at 4:00pm at the top of N. Circle Dr. The parade leads to the center of town where there will be a delightful carnival. The Carnival is from 5 -8 includes food, games, dancing, and a DJ and there will be a costume contest is for both humans and pets. There will also be more spooky fun happening this weekend and Halloween night at the Lake Hemet Haunted Village. The Haunted Village is open Friday and Saturday night and Halloween night Tuesday, Oct. 31. Gates open at 7 p.m. and the party ends at 10p.m.

PCWD  would like to wish everyone a very Happy Halloween and we hope everyone enjoys a fun safe family fright night!!!

 

Posted in: Community, Customer Infomation, From the Office, Holidays

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office closings

Just a quick note to remind everyone that the Pine Cove Water District will be closed on Monday, September 4th in honor of Labor Day.  We will resume normal business hours on Tuesday, September 5th at 9 a.m.  If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until Tuesday to call about an other water issues.  Our normal business hours for next week will be Tuesday through Friday, from 9 am until 4 pm.
Happy Labor Day!!!

Posted in: Community, Customer Infomation, From the Office, Holidays, Upcoming Events

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Free Water Efficiency Kits

PCWD invites all residents to come by the office and pick up your free water efficiency kit!

Kit includes:
-High-Efficiency Showerhead, saves money by using up to 75% less water than traditional showerheads.
-Dual Spray Swivel Aerator, offers a 360 degree swivel and has two spray options.
-TWO Bubble Spray Bathroom Faucet Aerators, designed to accommodate most bathroom sink faucets.
-Leak Detector Dye Tablets Kit, used to identify leaks in toilet tanks.
-Flow Meter Bag, helps determine the flow of showerheads and faucet aerators.
-Water Conservation wheel is a great educational tool that contains valuable water saving procedures. -Installation Instructions for easy home installation.

Stop by get one for each bathroom in your mountain home.
You could also get an ice cream while you are here.

Posted in: Around the District, Conservation, Customer Infomation, From the Office, Pine Cove Water District, Uncategorized

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Beautiful Weather Ahead!

Sunday and Monday brought some heat to the hill, but as of yesterday, it has cooled off beautifully!  Day time temps are in the high 60’s or low 70’s and night time temps are in the 50’s.  This is the most pleasant of weather.  Sleeping is wonderful as well with the cooler evenings.  No need for fans or air conditioners up here folks!   It doesn’t get better than this here in Pine Cove.  Now if we would get some rain, all would be perfect with the world.

Summer Sun

Posted in: Around the District, From the Office, Weather

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Water Bills

Here at the Pine Cove Water District, we send out water bills every other month on the even months.  So June is a billing month.  Bills were mailed on June 2nd and are due on June 25th.  If you have not received your bill, you can give us a call at 951-659-2675 and we can tell you that amount that is due.

We accept cash, checks and Visa, MasterCard or Discover cards.  We can take a credit card payment over the phone or at the counter and there is a $2.50 fee that is charged by the company that processes the payments for us.  You can also pay us through your online banking if that is how you prefer to pay your bills.

If you are a renter you can always call us and find out what the amount due is.  All water bills are kept in the homeowners name and it is up to the landlord and tenant to make arrangements on how the water bills are handled.

We greatly appreciate you paying your bill in a timely manner and paying on time prevents a late fee of $15 from being added to your bill.

 

worried-about-a-bill-clip-art

 

Posted in: Billing, Customer Infomation, From the Office

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Self Watering Raised Bed Gardens

In an effort to reduce water usage out of doors, but still be able to garden, one option is a self watering container.  They are an excellent choice because the water is contained under the plant and therefore does not evaporate and is available to the plant 24/7, which makes over or under watering impossible.  As long as the water reserve has water in it, the plant takes what it needs when it needs us and pretty much cuts the human out of the equation all together.  Which brings me to my next point.  Self watering containers free up your time.  Instead of being a slave to watering the garden, you just make sure the containers are kept full and that is all you have to do.  While you can use a drip or soaker system on a timer, these methods take more effort to install and the squirrels love to reek havoc on drip system parts.  Luckily, they cannot do much damage to a self watering container.

So if these self watering containers are so fabulous, why isn’t everyone using them?  Well, price is a big obstacle.  They are fairly expense when compared to other types of containers of a similar size.  Plus, what if you want to make a raised bed veggie garden for instance?  The amount of containers you would have to buy would be extensive.  So what is the solution?

A self watering raised be garden of course.  I found this video over at mylittlehomestead.com, where they show how they made a self watering raised bed garden using a 55 gallon drum cut in half.  Genius!  Why didn’t I think of that?  Here is the video.
 

I think this is a fabulous way to have your cake and eat it too. All the benefits of a raised bed garden combined with the benefits of a self watering container. What could be better? If you try this in your garden, let us know! Send us pictures or video and we will post it here on the blog. Also if you discover how to make any improvements to this design, let us know. I will be trying this in my own garden. I think it would be great.

Posted in: Edible Landscaping, From the Office, Garden, gardening, Raised Bed Gardens, Re-purposing, Recycling, The Garden, Water Conservation

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