Archive for From the Office

Fall Preparation for Winter Precipitation

When the beautiful fall leaves turn and the air becomes crisp is a good time to think about how to prepare for the coming cold months. It is important to make sure your home is ready for the coming winter. Winter can cause cause costly bills. Heating costs can double if your windows are poorly insulated or if the heating system is out-of-date. Plumbing can break or burst creating extensive damage to your home and high water bills. To prevent damage, it is just as important to winterize your home even if it will be vacant for long periods of time. Making proper precautions to ensure your home is prepared for winter can save you time, money and a lot of unnecessary hassle.

  • Learn how to properly shut off your water valve (in case a pipe bursts) and turn your water off every time you leave your mountain home.
  • Insulate pipes with insulation and wrap any exposed pipes.
  • Clean your gutters; make sure water can flow freely through your gutters to avoid icicles and ice dams.
  • Change your ceiling fans clockwise to force hot air at the ceiling towards the floor.
  • Replacing the filters in your forced heating unit improves the efficiency of your unit.
  • Window insulation film can help keep heat from escaping out your windows.
  • Winterize your home to extend the life of your fuel supply by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.
  •  The simple act of installing a storm door can increase energy efficiency by 45%, by sealing drafts and reducing air flow
  • Placing a rolled towel at the bottom of your exterior door or a draft guard prevents heat from leaking out.
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year. Your chimney doesn’t necessarily need to be swept every single year, but it does need an annual inspection. Wood stoves, however, should be swept more often.
  • Trim tree branches near your windows, roof, or parking areas before the weight of winter ice and snow can cause them to snap.
  • Inspect your home for any openings where animals could use to get inside. Make sure your fireplace flue or damper is closed, as bats, birds and squirrels are known to get inside this way.
  • Winterize your house, barn, shed or any other structure that may provide shelter for your family, neighbors, livestock or equipment.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • It is wise to communicate with a trusted  friend or neighbor if you plan to be gone for a prolonged period of time and make sure they have your contact information. Taking these steps can help protect your home from theft, water damage, and heating or electrical system issues while you are away.

Early this year we experienced extreme low temperatures and lots of snow. Pine Cove lost of over a million gallons of water in February and March this year. This loss was a result of many leaks around the District and caused by freezing temperatures. PCWD always recommends turning your water off at the street customer valve to prevent any water disasters or leaks. Conserving water whenever possible is important to this District.  Pine Covers are very aware and are cautious about conserving water as much as possible.  If you  aren’t sure how you can reduce your water usage,  we have many water conservation tips here on the blog and on our website at pcwd.org that are useful for conserving water both inside the house as well as outside.

Posted in: Around the District, Community, Conservation, Customer Infomation, Customer Valve, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Storms, Water Conservation, Weather, Winter, winterizing

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Monarch Butterflies Flying South for the Winter

The butterfly season is almost over and most of the Monarch Butterflies have emerged and will be heading south to mexico for the winter. Watching these majestic creatures over these past few months has been astonishing and we have learned a great deal through this experience.

It all started with a little bit of Milkweed and from there we stared seeing daily visits from Monarchs in our garden. Monarchs need Milkweed for their survival. The butterflies are attracted to the plant’s specific nectar. The life cycle for a Monarch from egg to butterfly is about 30 days. They lay their eggs on the leaves of the Milkweed and the eggs hatch after about three or four days. A tiny little caterpillar hatches and consumes the leftover egg as its first meal. The tiny caterpillar eats Milkweed for about two weeks and after weeks of caterpillars munching on Milkweed there was almost no leaves left of the plant. Caterpillars grows so rapidly that it sheds its skin five times and consumes its shed skin each time. When the caterpillar has fully grown it crawls off (traveling up to 30 feet away) to find the perfect spot to form a chrysalis. Once the caterpillar has chose a spot to transform it creates a small sticky disc to hang itself from and there it will sit for about a day in the shape of a J. Then the caterpillar is ready to begin transforming it starts to wiggle and squirm until the caterpillar’s skin is shed and a chrysalis emerges surrounding it body. The transformation or pupa stage takes about 10-14 days as the caterpillar is becoming a beautiful Monarch Butterfly. Once the butterfly’s transformation is complete it emerges with its wings all crinkled and wrinkled and has to hang upside down for a few hours while its wings dry and straighten out. When the wings have straightened and strengthened the butterfly is ready for some nourishment from flower nectar so it can brave the long adventure south to Mexico.

There are many predators, treacheries and possible sickness that the Monarchs have to endure and overcome. If you are interested in helping the Monarchs on their journey next year plant a Milkweed garden but don’t forget to pick up some free compost first.

Posted in: Animals, Community, Customer Infomation, From the Office, Garden, Monarch Butterflies

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Monarch Butterflies are Emerging

We have been releasing Monarch Butterflies all week. Most of them look great but there are the few sad ones that emerge with some deformities like bent or shriveled wings. Below you can see three examples of chrysalis and the one on the far right will not make it to becoming a butterfly but the one on the left looks like it will emerge any minute and you can even see the beautifully formed orange wings. The green one in front looks healthy.

Three Chrysalis the new green one, about to hatch is black and one that has gone bad
Monarch fresh out of the chrysalis
Release the Monarch
Monarch Feeding for the first time
Monarchs love Milkweed

Posted in: Animals, Around the District, Community, Customer Infomation, From the Office, Monarch Butterflies, Pets and Animals, Pine Cove Water District, Raised Bed Gardens

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ACH Automatic Payments

Are you interested in hassle free bill paying? Pine Cove Water District has you covered. The end of credit processing fees, worrying about payment due dates, writing and mailing checks, setting up bill pay with your bank and say good bye to late fees. We now offer ACH automatic payments free of charge that are directly linked to your checking or savings account. Water bills are generated the beginning of every even month and you will still receive a statement of your records that says DRAFT BILL. Payment for your account will be automatically deducted on the 1st of every odd month. (depending on weekends and holidays payment may be after the first) Many have signed up for ACH and we have received overwhelming positive feedback.

Are you ready to sign up for ACH Automatic Payments for your Bimonthly Water bill? Contact us at the office by phone, email or fax. A link for the ACH payment form is also located on our website in the payment section.

Posted in: Around the District, Billing, Company News, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

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Happy Mother’s Day!

PCWD would like to wish a Happy Mother’s Day to all the customers and a special thanks to all the wonderful Mother’s. We hope everyone enjoys celebrating their mother or the gift of being a mother.

A Mother is like a flower, each one is beautiful and unique in their own special way!

Just an added reminder…. If your are planning on traveling on the SR-74 from Hemet to Mountain Center be advised of the new pilot car hours. 4am-8am and then again 6pm-12am.

Posted in: Community, From the Office, Holidays

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Free water saving kits available at PCWD

PCWD offers free water efficiency kit to all our residents! The Water saving kits will continuously assist you in your efforts to conserve our precious water .

Kit includes:
-High-Efficiency Showerhead, saves money by using up to 75% less water than traditional showerheads.
-Dual Spray Swivel Aerator, offers a 360 degree swivel and has two spray options.
-TWO Bubble Spray Bathroom Faucet Aerators, designed to accommodate most bathroom sink faucets.
-Leak Detector Dye Tablets Kit, used to identify leaks in toilet tanks.
-Flow Meter Bag, helps determine the flow of showerheads and faucet aerators.
-Water Conservation wheel is a great educational tool that contains valuable water saving procedures. -Installation Instructions for easy home installation.

If you are interested in one of these efficiency kits for your home stop by get one or as many as you need for your mountain home.

We also have some ice cream here for our customers to cool down with while the weather heats up. Just some of the many ways we like to show our appreciation to our Pine Cove community.

Posted in: Around the District, Conservation, Customer Infomation, Freebies, From the Office

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Update On State Route 74

The intense storm that brought great damage to our mountain roads and highways on Valentine’s Day and left the community and tourist with only one rout option off the mountain. Today, We are so excited to see that Caltrans announced an update on the accessibility via State Route 74 from Hemet.

Starting this Easter weekend, Saturday April 20th the SR-74 from Hemet to Mountain Center will be reopening with limited access. Pilot car escort access on the SR-74 is will be available Saturday the 20th and Sunday the 21st between the hours of 6 a.m. and midnight in both directions. These hours of operation for the pilot car will only be for this coming holiday weekend and another limited schedule will be in effect starting Monday April 22.

As of Monday April 22nd, driving the SR-74 (Mountain Center to Hemet) will be available with limited access by pilot car seven days a week. The Pilot car access will only be available from 5 a.m. to 8 a.m. and then 6 p.m. to 12 a.m. daily. This will be the continuing work and pilot car schedule until additional work is completed which will eventually open full access with flagging on the SR-74 until the completion of the project.

Be advised that with the limited access opening of SR-74 there are some Conditions that must be followed during the escort process. Per Caltrans announcement:

  • Down bound motorists (coming from Mountain Center) on SR-74 for the 5:00 a.m. to 8:00 a.m. escort must be in line by 7:45 a.m. or they will not be permitted in the escort process.
  • The speed limit will be 25 miles per hour during the escort.
  • Motorists will not be permitted to stop or pull over during the escort.
  • Motorists will not be permitted to pass other vehicles during the escort.
  • The construction zone on SR 74 between Mountain Center and Borco will be a “DOUBLE FINE ZONE”.
  • Sections of SR-74 will have uneven, unpaved roadbed with narrow passage. Be advised that dirt, sand, rock and mud will exist on the SR-74. Low profile vehicles are not recommended.
  • No drone, video or photos will be permitted while you are using the escorts.
  • Motorists must follow all commands given by the pilot workers, contractor employees, flaggers, Caltrans crews and the California Highway Patrol (CHP).
  • The escorts can be canceled at any time due to safety concerns for the traveling public such as slope issues, rock fall, roadbed concerns and motorists not following traffic laws or escort provisions.


Travelers will experience delays for the limited access on SR-74. All agencies involved in this massive project are committed to keeping the public safe while traveling on SR-74. The contractor will continue to work 24/7 on SR-74 to continue to expedite repairs in preparation for full access.

SR-243 is open to motorists from Idyllwild to Lake Fulmor. SR 243 remains closed from Banning to Idyllwild until further notice to the public.

Posted in: Around the District, Community, Customer Infomation, From the Office, Rain, Weather

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Mulch and Wood Chips Available to PCWD Customers

Thinking gardening time is just around the corner? Just in time for spring cleaning, the PCWD offers free mulch and wood chips to its customers. If you are interested in either wood chips or mulch just come on by anytime the piles are located just past the office outside the yard fence. Both are great for gardening, holding in moisture of soil and they make a nice added touch to spruce up your yard or potted plants.

You must bring your own materials to gather or shovel and haul the mulch or wood chips away. If you need a larger load of either call the office and we can deliver a dump truck load for $100 delivery charge.

Posted in: Around the District, Conservation, Freebies, From the Office, Mulch, Wood chips

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Spring News and Updates

Last month, we received a lot of moisture in a short period of time.  There was water wasted due to customer valves being left on.   We believe all customer leaks have been located and turned off.  At least 1.2 million gallons of water was wasted.  There are damages from the storm.  There are roads to repair and main lines to secure.  As weather continues to be warmer and drier, we are preparing to start the necessary repairs to the District roads and facilities.  The plan is to accomplish this over the next two to three months and then the District crews will continue our main line project on Pine Ridge, Deer Path and Laurel Trail.  Our goal is to tie all the meter connections to the new main line and abandon the old 4” main line.  Extensions will continue on Rosaline and Laurel Trail as time and weather allow us, this fall.

A special thanks to Supervisor Washington and his legal assistant Opel Helwig, for their continued support of the PCWD through CSA #38.  Many large steamer fire hydrants that have been purchased by CSA #38, are an asset to our community.  We will continue to install larger main lines to accommodate these hydrants.

Due to all of the great moisture we received and our anticipation that the ground water levels will improve, effective 4/1/2019, we will be returning to Stage 1 water conservation level, which is “voluntary compliance”.  Rates do not change between stages, up or down.  Although, as previously approved thru Prop 218 process, a multi-year plan was adopted, and effective 4/1/2019, the bi-monthly rate of $65.00 will increase to $68.00.  The increase for the cost per 1000 gallons will show up on your 6/1/2019 billing statement.  All charges of the District were based on costs determined by our Engineering firm last year.

MHI Survey:  All customers within our District have received two requests from California Rural Water requesting income information.  This process is part of the Median Household Income Survey, requested for and paid for by PCWD.  Many of you have responded, but If you are not comfortable with doing so, I’m fine with that.  I understand.  However, a third notice will be sent out in the near future.  If you have NOT filled one out before, please do so.  We are only 20 responses short to hit the minimum amount needed.  If completed, I believe this will save us thousands of dollars a year, and most important, it will improve the opportunity to receive grant funds and low interest loans.

Our Board of Directors and District staff continues to be very transparent.  We encourage our customers to visit our website and blog.  Viewing both helps you learn and stay informed of whats happening in the Pine Cove Water District.  The Board meets monthly, the 2nd Wednesday @ 10:00 am, and as always, the meeting is open to the public.  And yes, I continue to have an open door policy and I encourage everyone to call or come see me if you have any questions, comments, or suggestions.  Please!

Unfortunately, our weather station up top at Rocky Point Property has not been working properly.  It shows the weather, but not the accumulation of rain/snow.  We are in the process of researching options and hoping to have the new system up and running on the website soon.  This spring, we will be adding more webcams on our Dutch Flats properties, for wildlife and to aid us in keeping an eye out for trespassers.

Coming up is fiscal year 2019/2020.  I don’t anticipate many changes.  We plan on continuing our Leak Reward and Rebate Programs, giving away compost and wood chips, being as helpful and transparent as possible to each and every customer.

If you haven’t already, please provide or update your email address with the District Office staff.  E-mails are a great tool to help us inform you, of important items and emergencies.  Contact the office with your info.  We will not sell or give your info to private enterprises. 

We can’t stress enough how important it is to shut your water off when you leave your mountain home, located at or near our water meter.  You will find it by the green 4’ stake.

Hwy’s 243 and 74 remain closed, estimated to be maybe 4 months until the opening.  For up to date info, please go to the Idyllwild Town Crier website.

24-7/365 days a year, one of us will always be on call, for after hour emergencies.  Please call 951-294-8282.  If you need to get in touch with Becky or Lindsay in the office, please call between 9-4 Mon-Friday at 951-659-2675.  If you need to fax anything, our fax # is 951-659-3112.  Jerry can be reached at the office number, or on his cell 951-236-9163.  Please visit our website and blog at www.pcwd.org.

Posted in: Around the District, Community, Customer Infomation, From the Office

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exciting news!….. online payments coming available to PCWD customers

The overwhelming demand for online payment processing has been heard.

Coming soon, PCWD customers will be able to make payments online using a Visa, Master card, Discover card, Debt card (with a logo) or E-check for a small convenience fee. Customers will also now have the option to set up automatic banking. As usual customers can still mail a check or bring a check or cash to the office. Customers will also be able to view their water bill online as well.

We are excited to be able to offer these new services to our customers. For years, our customers have asked about the ability to make online payment and we hope to even further customer satisfaction by offering these new features.

Posted in: Around the District, Billing, Customer Infomation, From the Office, Pine Cove Water District

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