Seeing smoke on the mountain? It is a prescribed burn

Customer Infomation
Archive for Customer Infomation
As we are heading into our winter season, here are some helpful driving tips to keep you safe during your travels:
In observance of the New Year our office will be closed on Monday the 1st. If you would like to make a payment while we are closed you can do so online through our webpage or drop it though the office door slot. We will return in the office Tuesday morning the 2nd at 9:00am to assist with anything needed. If you have a water emergency throughout this time, like a burst pipe or leak please call the on call emergency line (951) 294-8282
Pine Cove residents can pick up free sandbags during office hours. There is a limit of 10 bags per household, as we want to ensure there are enough bags for everyone. The sandbags DO NOT come pre-filled, so please bring a shovel, or come to the office to conveniently borrow our scooper!
If you have any questions, please contact the office at 951-659-2675
Pine Cove Water District would like to wish all our residents a very happy holiday season! Next week the office will be closed in observance of Christmas on Monday the 25th and Tuesday the 26th. If you would like to make a payment while we are closed you can do so online through our webpage or drop it though the office door slot. We will return in the office Wednesday morning at 9am to assist with anything needed. If you have a water emergency throughout this time, like a burst pipe or leak please call the on call emergency line (951) 294-8282
Tips for conserving inside:
Winterize your home now and you’ll not only stay cozy all winter long, but you’ll also save on energy costs and slash your heating bill. Making proper precautions to ensure your home is prepared for winter can save you time, money and a lot of unnecessary hassle!
Bundle the house up for winter!
When was the last time you updated the batteries in your smoke detectors, carbon monoxide detectors, etc.? We are heading into fire season and if you haven’t done so, now is the time.
Stay safe.
~Jennifer
Hello Residents of Pine Cove!
June billing (due July 1, 2023) is going out. If you get emailed bills, you may have already received yours. The mailing included our updated Newsletter which you can view here.
The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000
(Because we weren’t able to read meters last billing cycle due to snow, the gallons of usage is doubled in this billing period.)
Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.
There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.
Pine Cove Water District
24917 Marion Ridge Road • P.O. Box 2296 • Idyllwild CA 92549-2296 • 951.659.2675