Archive for Customer Infomation

Route 74 work

On Wednesday March 20

Multiple CA agencies involved in the rebuilding of Route 74, got together on Wednesday, March 20th at Cranston Station. Three news stations along with our own JP, reported on speakers representing the CHP – San Gorgonio Pass, RivCoReady, Caltrans District 8, our District 3 Supervisor Chuck Washington, Riverside County Sheriff’s Department, Ames Construction and other support agencies.
We were green-lighted to send the drone up for some footage …
Click for Video

Posted in: Customer Infomation, Pine Cove Water District, Road Conditions

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Great News For Pine Cove Water District Customers!

At last weeks board meeting Jerry was happy to announce that the winter’s heavy precipitation has given us enough water to get out of Stage 2 water restrictions. This is great news for the district and its customers. As of April 1st we will be starting Stage 1 voluntary compliance. As always, PCWD encourages the customers to conserve our precious water. PCWD customers have always done a great job about conservation so keep up the great work!

Please remember to turn your water off at the customer valve at the street when you leave your mountain home.

Posted in: Around the District, Customer Infomation, Pine Cove Water District

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Leaks All Around The District- PCWD Is Updating Emergency Contact Information

Recently, we had to send out an emergency email to all of our customers that had an email address on file.  The message was in regards to freezing temperatures, and broken pipes.  We were producing twice the amount of water we should be for this time of year, and we needed to get the word out quickly that houses and pipes needed to be checked for running water. 

In this process, we have identified the accounts that do not have an email address on file. While we understand that not everyone has an email address, we wanted to try one more time to make sure that our records are complete, and that you can receive immediate notice if there is a problem with your property, or in the District.  Perhaps if you don’t have an email address, you have someone in your immediate family that does?  We would be happy to add that address and notify someone of your choice that could get the message to you?

If you do not have an email, or if you do not have someone that has one we could send an emergency notice to, please also let us know that.  We would like to come up with a way to also notify those accounts, in an emergency situation.

We would like to be able to keep our customers informed as best we can. If you are unsure if you have an email account on file or would like to update to a current email address pleas feel free to contact the office by phone or email.

All customer information is ONLY used for PCWD’s records and will not be sold or used for any soliciting purposes.

Lindsay Owen Office Assistant

(951)659-2675 lowen@pcwd.com

Posted in: Around the District, Company News, Customer Infomation, Customer Valve, Leaks, Pine Cove Water District

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Create a habitat for Monarch Butterflies with milkweed

  

Help Create Habitat for Monarch Butterflies

One of the many wonderful things we get to experience in this beautiful mountain town is all the wild life. I love spring time and seeing the beautiful butterflies touch down in my garden is magical. While butterfly bushes do attract these majestic creatures, it is actually milk weed where Monarch butterflies call home, mate and lay their eggs.

Planting milkweed will support the monarch populations, and their incredible migrationMonarchs cannot survive without milkweed. Monarch butterflies need milkweed to lay their eggs and the caterpillars of these butterflies only eat milkweed plants. We have lost much milkweed from the natural landscape with shifting land management practices. Planting milkweed is a great way to help other pollinators too because milkweed provides valuable nectar to many types of bees and butterflies.

Adult monarchs will drink the nectar of milkweed and many other flowers. In fact, they need sources of nectar to nourish them throughout the entire growing season. Include a variety of native flowering species with different bloom times to provide monarchs with the food they need to reproduce in the spring and summer and to migrate in the fall. Offering a wide array of native nectar plants will attract monarchs and many other butterflies and pollinators to your habitat all season long.

Key Habitat Considerations

  • Native milkweeds provide food for monarch caterpillars.
  • Native flowers provide food for adult butterflies. A combination of early, middle and late blooming species, with overlap in flowering times, will fuel butterfly breeding and migration and provide beautiful blooms season-long.
  • Insecticides should never be used in or surrounding pollinator habitat. Limit use of herbicides within and surrounding the habitat only to control invasive or noxious weeds.
  • Habitats can be created in any open space protected from untimely mowing or pesticide application.

You can check with local native plant nurseries or greenhouses for their recommendations of good pollinator plants for your area.

Milkweeds can be propagated from seeds, cuttings, and, in some cases, from root divisions. Milkweed seeds can be planted in prepared beds outdoors or started indoors in flats. We recommend the latter approach since germination rates are usually higher indoors and it is easier to establish your milkweeds with transplanted seedlings that are well-rooted and therefore more resistant to weather extremes and pests.

Harvest and Storage of Milkweed Seeds

If you have some milkweed and would like more for next year to promote butterfly a habitat in your garden; the timing of the collection of milkweed pods or seeds is critical. Mature pods are those that are within a day or two of opening. If you squeeze the pods and they don’t open easily, they usually do not contain mature brown seeds. Seeds well into the process of browning and hardening will germinate when planted the next season. Pale or white seeds should be not collected.

Preparation for planting

To stratify seeds, place them in cold, moist potting soil (sterilized soil is best but is not required) in a dark place for several weeks or months. Since most people prefer not to place potting soil in their refrigerators, an alternative is to place the seeds between moist paper towels in a plastic bag. This procedure works well, in part because there are fewer fungi and bacteria available to attack the seeds. After a stratification period of 3-6 weeks, the seeds can be planted in warm (70˚F), moist soil. Without stratification, the percentage of seeds that germinate is usually low.

Germinating, Growing and Transplanting
Milkweed seedlings can be started indoors in a greenhouse or under artificial lighting and then transplanted outdoors after the average date of last frost. If seeds are started indoors, allow 4-8 weeks growing time before transplanting. Plastic flats can be used to start the seeds. Fill the flats with a soil mix thoroughly soak the soil, and let the excess water drain. Sow the seeds by scattering them on the soil surface 1/4-1/2 inch apart, and then cover with about 1/4 inch of additional soil mix. Gently mist the soil surface with water to dampen the additional soil mix that has been added. To improve germination rates, you can place the seeds in packets made from paper towels and soak them in warm water for 24 hours prior to planting. This method seems to work especially well for seeds of species that require stratification.

After the seeds are sown in the flats, cover each flat with a clear plastic cover or a plastic bag to keep the seeds from drying out while germinating. Then, place the flat under grow lights, in a warm sunny window, or in a greenhouse. Most seeds will germinate in 7-10 days if the flats are maintained at 75˚F. After the seeds have germinated, remove the plastic covering from the flats. Once the seedlings have emerged, the soil should be kept moist by watering the flat from the bottom. You can water from the bottom by placing the flat in a sink or a larger flat filled with 2 inches of water until moisture appears on the soil surface. The soil should be kept moist but some care is needed to keep the seedlings from getting too wet to prevent any fungal growth.

The plants are ready to be transplanted when they are about 3-6 inches in height. Before transplanting, acclimate the plants to outdoor conditions for a few days by placing them in a sheltered location during the day and then bringing them indoors at night. The seedlings should be planted 6-24 inches apart depending on the species (check the back of your seed packets for information). Newly transplanted plants should be watered frequently. Add mulch around the seedlings soon after planting. The mulch holds in the moisture and minimizes the growth of competing weeds. The seedlings should be fertilized 2-3 times during the growing season if using water-soluble fertilizer or once a season if you utilize a granulated time-release formulation.

When to Plant
Milkweed seeds can be sown outdoors after the danger of frost has passed. Plant the seeds early since those planted late in the season may not germinate because of high temperatures. Keep in mind that seeds have a range of soil temperatures at which they will germinate. Remember sunny conditions can cause the soil temperatures can be much higher in daytime. Germination outdoors depends on soil moisture and temperature and could take several weeks if conditions are not ideal.

Posted in: Animals, Around the District, Community, Customer Infomation, Garden, Monarch Butterflies

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DISTRICT NEWS FOR CUSTOMERS

February is here and we hope everyone has enjoyed 2018 thus far. It has been interesting weather wise and we are still hoping and anxiously awaiting for more moisture to come to our mountain. We need rain and snow soon to help keep our wells full, our forest healthy and fire danger low.

New Customers:

Pine Cove Water District would like to welcome all our new customers! Our records indicate there are 68 new customers to Pine Cove since July. PCWD, would like to remind all customers to turn your water off at the customer valve when leaving your mountain home. If you don’t know where your customer valve is or how to turn it off please give the office a call during normal business hours (Mon-Fri 9am-4pm) and we would be happy to assist you.

Snow/Rain:

Pine Cove has received an extremely low percentage of recorded rain/snow compared to yearly averages. We are currently facing the possibility of stage two water restrictions in our near future.

Last year’s moisture considerably improved the state’s and  PCWD’ s water supply and eased drought conditions. As of today, all indications show water restrictions will remain in place and it is important for us to continue to conserve water. PCWD encourages long term water conservation measures as well as planning for future drought conditions. Water conservation should remain a way of life!

Billing:

February billing was sent out last week please read the informational inserts with your bill. We send out water bills every two months on the even months.  Your bill will be due on the 25th of this month and  April is the next billing month. We greatly appreciate you paying your bill in a timely manner and paying on time prevents a late fee of $15 from being added to your bill.

We have purchased a new billing system which will roll out with the April bill and more options (online payments) will be available so keep an eye out on more information regarding the upcoming improvements.

If you are a renter, you can always call the office to obtain balance information.  All water bills are kept in the homeowners name. Landlords and tenants are urged to make arrangements on how the water bills will be handled.

If you have any questions or concerns regarding you billing or any other District business;  please, contact us during normal business hours by phone, email or stop in the office.

Phone:  951-659-2675

Office: 24917 Marion Ridge Road, right next to the fire station

Email: becky@pcwd.org

Office Hours: 9 am to 4 pm,  Monday through Friday.

Also, if you haven’t ordered your address number plaque from the Pine Cove Fire Station, please do!  They are free to CSA 38 service area customers (Pine Cove).  Having a visible reflective sign to display  your address will greatly assist the fire department or ambulance if they need to find you.

Posted in: Around the District, Billing, Conservation, Customer Infomation, Customer Valve, Drought

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exciting news!….. online payments coming available to PCWD customers

The overwhelming demand for online payment processing has been heard.

Coming soon, PCWD customers will be able to make payments online using a Visa, Master card, Discover card, Debt card (with a logo) or E-check for a small convenience fee. Customers will also now have the option to set up automatic banking. As usual customers can still mail a check or bring a check or cash to the office. Customers will also be able to view their water bill online as well.

We are excited to be able to offer these new services to our customers. For years, our customers have asked about the ability to make online payment and we hope to even further customer satisfaction by offering these new features.

Posted in: Around the District, Billing, Customer Infomation, From the Office, Pine Cove Water District

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Winter is here…. friendly reminder from PCWD

The cold weather has finally arrived. We advise all of our customers to turn your customer valve off by the meter when you leave your mountain home. Forgetting to turn off your water during the winter season increases the risk for burst pipes and damage to your home. When water freezes in a pipe, it expands. If it expands enough, the pipe bursts, water escapes and serious, costly damage is the result. If don’t know where your customer valve is we would be happy to send a field worker during regular office hours to come show you or if you need your customer valve shut off we can shut it off for you for a small fee of $15. In the unfortunate event that a pipe does break any and all water that is lost will be the responsibility of the customer to pay for. PCWD does not forgive any water usage even if it is from a burst pipe. As always feel free to contact to office for any questions or concerns regarding your water bill, usage or winterizing your home.

PCWD Office: (951)659-2675

Emergency after hours: (951)294-8282

Posted in: Customer Infomation, Customer Valve, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Snow, Water Bills

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Preparing for an Emergency or Evacuation

PRE-EVACUATION PREPARATION STEPS

Recent natural disasters can inspire awareness and the importance of emergency preparedness. In our neighborhood the threat of a wildfire is real and one could start at any moment. Fire can move fast and unpredictably. Preparing for an evacuation should begin before there is any danger. Everyone should have individual and family evacuation plans in place. Emergency planning may be different for every family but there are common necessities and planning should include all members of the family. If your household is under voluntary or potential evacuations, begin to prepare your home and get ready to leave.

 Assemble an emergency supply kit

 
Having supplies for each member of your household is an important step for evacuation preparation. Cal Fire recommends having a three-day supply non-perishable food and three gallons of water per person. Extra eyeglasses or contact lenses, a seven-day supply of medications and copies of important documents are also important to pack

  1. Place papers in sealed, waterproof plastic

  2. Store in a durable, sealed box. (A portable,fireproof and waterproof box or waterproof backpack is recommended.)

  3. Store box/backpack at home in a secure, easily accessible location.

    If you must evacuate:

    • Grab box and take with you.
    • Keep the box with you at all times.
    • Do not leave box unattended in your car.

What to include in your Grab & Go box

  • Copies of important documents: Birth Certificates, Drivers licenses, passports, House Deeds and Titles, Birth, death, adoption, and marriage certificates,Wills and/or trust documents and other irreplaceable document.

  • First two pages of previous year’s federal and state income tax returns

  • Cash or traveler’s checks for several days living expenses.

  • Back-up copies of computerized financial records

  • Emergency phone numbers

  • Employee-benefit documents.

  • Copies of important health record and prescriptions: Copies of health, dental, and/or prescription insurance cards or numbers.

  • Copies of children’s immunization records.

  • Copies of auto, flood, renter’s or homeowner’s insurance policies (at least policy numbers).

  • Home inventory. (document and take pictures of properties and possessions)

  • Any sentimental  jewelry or photos (flash drive or CD is best)

 Inside the House

  • Shut all windows and doors, leaving them unlocked.

  • Remove flammable window shades, curtains and close metal shutters.

  • Remove lightweight curtains.

  • Move flammable furniture to the center of the room, away from windows and doors.

  • Shut off gas at the meter; turn off pilot lights.

  • Leave your lights on so firefighters can see your house under smoky conditions.

  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.

  • Turn off propane tanks.

  • Move propane BBQ appliances away from structures.

  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.

  • Don’t leave sprinklers on or water running, they can affect critical water pressure.

  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.

  • Put your Emergency Supply Kit in your vehicle.

  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.

  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.

  • Seal attic and ground vents with pre-cut plywood or commercial seals.

  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.

  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.

  • Prepare farm animals for transport and think about moving them to a safe location early.

In the event of emergency Remember safety first. If you are well prepared in advance the evacuation process can be less stressful and scary.

Posted in: Around the District, Company News, Customer Infomation, Emergencies, Fire, Fire Danger, From the Office, Hazardous Weather Outlook, High Wind Warning

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Office Closures for the upcoming holiday season

Pine Cove Water District would like to wish everyone a very happy holiday season. The Office will be closed on December 25th and 26th for Christmas.  We will also be closed For New Years Day Monday January 1st . If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until the following business day to call about any other non-emergency water issues.  Our normal business hours will resume as usual from 9am until 4pm the following business day after the holidays.

We Hope everyone has a Merry Christmas and a Happy New Year from all of us here at PCWD!

Posted in: Around the District, Company News, Customer Infomation, Emergencies, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events

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Winter is coming how can you prepare

It is important to make sure your home is ready for the coming winter months. Winter heating costs can double if your windows are poorly insulated, your plumbing breaks, or if the heating system is out-of-date. Making proper precautions to ensure your home is prepared for winter can save you time, money and a lot of unnecessary hassle.

  • To prevent damage, it is just as important to winterize your vacant home. Learn how to properly shut off your water valve (in case a pipe bursts) and turn your water off every time you leave your mountain home.
  • Unplug appliances such as microwaves and toasters to prevent faulty switches.
  • Insulate pipes with insulation or newspapers and plastic and allow faucets to drip a little during cold weather to avoid freezing. Running water, even at a trickle, helps prevent pipes from freezing.
  • Clean your gutters; make sure water can flow freely through your gutters to avoid icicles and ice dams.
  • Change your ceiling fans clockwise to force hot air at the ceiling towards the floor.
  • Replacing the filters in your forced heating unit improves the efficiency of your unit.
  • Window insulation film can help keep heat from escaping out your windows.Winterize your home to extend the life of your fuel supply by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.
  •  The simple act of installing a storm door can increase energy efficiency by 45%, by sealing drafts and reducing air flow
  • Placing a rolled towel at the bottom of your exterior door or a draft guard prevents heat from leaking out.
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year. Your chimney doesn’t necessarily need to be swept every single year, but it does need an annual inspection. Wood stoves, however, should be swept more often — as soon as they’ve accumulated a quarter of an inch of creosote.
  • Trim tree branches near your windows, roof, or parking areas before the weight of winter ice and snow can cause them to snap.
  • Inspect your home for any openings where animals could use to get inside. Make sure your fireplace flue or damper is closed, as bats, birds and squirrels are known to get inside this way.
  • Winterize your house, barn, shed or any other structure that may provide shelter for your family, neighbors, livestock or equipment. Clear rain gutters; repair roof leaks and cut away tree branches that could fall on a house or other structure during a storm.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  •  It is wise to communicate with a trusted  friend or neighbor that your will be gone for a prolonged period of time and they have your contact information. Taking these steps can help protect your home from theft, water damage, and heating or electrical system issues while you are away for an extended period of time.

Bundle the house up for winter

 

 

Posted in: Customer Infomation, Frozen Pipes, Weather, winterizing

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