4th of July Closure
PCWD is closed Friday, July 4th and we will re-open Monday July 7th at 9am.
If you have a water emergency please contact our emergency number (951) 294-8282
Archive for Customer Infomation
Join Us at Earth Fair Tomorrow! 🌎💧
đź“Ť Where: Earth Fair
đź“… When: Tomorrow!
🎉 Why: Free prizes, refreshing water, and good vibes
We’re excited to share that We Pine Cove Water District will be at Earth Fair tomorrow, and we’d love for you to stop by our booth!
Come say hello, spin our prize wheel for a free gift, and enjoy a glass of our delicious Pine Cove water! It’s fresh, clean, and straight from the source.
It’s a great chance to celebrate sustainability, learn about local water conservation efforts, and connect with the community.
We can’t wait to see you there!
— Your friends at We Pine Cove Water District 💙
June Billing
Hello Residents of Pine Cove!
June billing (due July 1, 2025) has gone out. If you get emailed bills, you may have already received yours. The mailing included Customer Care Information which you can view here, as well as information on shutting off your water valve which you can read about here.
The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000
Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $90.00 will be charged, in addition to the current amount due, to re-establish service.
There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number. Go to Customer Portal. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee). Drop payments thru the slot on the front door or mail a check or money order.
Memorial Day Closure Notice
In observance of Memorial Day, we will be closed on Monday, May 26th, 2025.
As we take this time to remember and honor the brave men and women who have made the ultimate sacrifice for our country, our office will reopen on Tuesday, May 27th.
If you experience a water emergency during this time, please don’t hesitate to contact our emergency line at (951) 294-8282.
Thank you, and have a safe and meaningful Memorial Day.
Need a Green Reflective Sign? We’ve Got You Covered – For Free!
At Pine Cove Water District, we make custom green reflective signs to help improve visibility and safety for your property or road. Whether you need a vertical or horizontal layout, single-sided or double-sided, we can create the right sign for your needs.
Don’t miss out on your free sign—we’re happy to help!
đź“ž Call us at 951-659-2675
📧 Or email kaley@pcwd.org to request yours today.
The 55th anniversary of Earth Day!
This Earth Day, we honor all the gifts our planet gives us – clean air, fertile soil, rich forests, and the energy that fuels our lives. But among them all, water.
As your local water district, we see firsthand how essential it is to protect and preserve this life giving resource. Today is a reminder that when we conserve water, we protect everything else too.
Let’s make every drop, and every day, count.
April Billing
Hello Residents of Pine Cove!
May billing (due May 1, 2025) has gone out. If you get emailed bills, you may have already received yours. The mailing included Customer Care Information which you can view here, as well as information on shutting off your water valve which you can read about here.
The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000
Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $90.00 will be charged, in addition to the current amount due, to re-establish service.
There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number. Go to Customer Portal. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee). Drop payments thru the slot on the front door or mail a check or money order.
Payment options
To make a payment, you can:
- Call us to pay by phone using banking information, credit, or debit card.
- Visit us in person to pay by cash, check, or card. If we’re not available, you can use our door slot, and we will retrieve the payment as soon as we return.
- Use our new customer portal to review your charges and make a payment online:Online Portal (pcwd.currentsoftware.app)