Archive for Company News

New Weather Station

Pine Cove Water District has an updated weather station now live on our website. The new weather station shows the current temperature and the high and love of the day. It also displays current wind direction and mph, humidity percentage, daily rain total with seasonal accumulation and barometric pressure. We are very excited to offer this new system to our customers and we hope you enjoy having current and accurate weather readings for right here in Pine Cove. Click Here!

Posted in: Around the District, Community, Company News, Customer Infomation, Pine Cove Water District, Weather

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Update On Leaks Around the District

In the last month we have experienced very cold temperatures and with cold temperatures comes an increased risk of frozen or burst pipes and leaks. In the past four weeks the workers have been out searching, listening, and assessing for leaks. Countless hours of digging to uncover water meters. Many emergency shutoffs have been called in because of leaks. The water production had doubled in a short time and with all the leaks we found combined the total of water is a minimum of 1,200,700 gallons. Wow.

There were 25 leaks located around the district and 20 of them are not full time residents and they did not shut the water off at the street at the customer valve.

We appreciate all the help from our customers in locating a leak and as always you will receive a leak reward for calling in a confirmed leak on a property tat isn’t your own. As always we highly recommend shutting off your customer valve at the street if you plan to leave your mountain home for 24 hours or more.

Posted in: Around the District, Community, Company News, Leaks, Pine Cove Water District

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Leaks All Around The District- PCWD Is Updating Emergency Contact Information

Recently, we had to send out an emergency email to all of our customers that had an email address on file.  The message was in regards to freezing temperatures, and broken pipes.  We were producing twice the amount of water we should be for this time of year, and we needed to get the word out quickly that houses and pipes needed to be checked for running water. 

In this process, we have identified the accounts that do not have an email address on file. While we understand that not everyone has an email address, we wanted to try one more time to make sure that our records are complete, and that you can receive immediate notice if there is a problem with your property, or in the District.  Perhaps if you don’t have an email address, you have someone in your immediate family that does?  We would be happy to add that address and notify someone of your choice that could get the message to you?

If you do not have an email, or if you do not have someone that has one we could send an emergency notice to, please also let us know that.  We would like to come up with a way to also notify those accounts, in an emergency situation.

We would like to be able to keep our customers informed as best we can. If you are unsure if you have an email account on file or would like to update to a current email address pleas feel free to contact the office by phone or email.

All customer information is ONLY used for PCWD’s records and will not be sold or used for any soliciting purposes.

Lindsay Owen Office Assistant

(951)659-2675 lowen@pcwd.com

Posted in: Around the District, Company News, Customer Infomation, Customer Valve, Leaks, Pine Cove Water District

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Preparing for an Emergency or Evacuation

PRE-EVACUATION PREPARATION STEPS

Recent natural disasters can inspire awareness and the importance of emergency preparedness. In our neighborhood the threat of a wildfire is real and one could start at any moment. Fire can move fast and unpredictably. Preparing for an evacuation should begin before there is any danger. Everyone should have individual and family evacuation plans in place. Emergency planning may be different for every family but there are common necessities and planning should include all members of the family. If your household is under voluntary or potential evacuations, begin to prepare your home and get ready to leave.

 Assemble an emergency supply kit

 
Having supplies for each member of your household is an important step for evacuation preparation. Cal Fire recommends having a three-day supply non-perishable food and three gallons of water per person. Extra eyeglasses or contact lenses, a seven-day supply of medications and copies of important documents are also important to pack

  1. Place papers in sealed, waterproof plastic

  2. Store in a durable, sealed box. (A portable,fireproof and waterproof box or waterproof backpack is recommended.)

  3. Store box/backpack at home in a secure, easily accessible location.

    If you must evacuate:

    • Grab box and take with you.
    • Keep the box with you at all times.
    • Do not leave box unattended in your car.

What to include in your Grab & Go box

  • Copies of important documents: Birth Certificates, Drivers licenses, passports, House Deeds and Titles, Birth, death, adoption, and marriage certificates,Wills and/or trust documents and other irreplaceable document.

  • First two pages of previous year’s federal and state income tax returns

  • Cash or traveler’s checks for several days living expenses.

  • Back-up copies of computerized financial records

  • Emergency phone numbers

  • Employee-benefit documents.

  • Copies of important health record and prescriptions: Copies of health, dental, and/or prescription insurance cards or numbers.

  • Copies of children’s immunization records.

  • Copies of auto, flood, renter’s or homeowner’s insurance policies (at least policy numbers).

  • Home inventory. (document and take pictures of properties and possessions)

  • Any sentimental  jewelry or photos (flash drive or CD is best)

 Inside the House

  • Shut all windows and doors, leaving them unlocked.

  • Remove flammable window shades, curtains and close metal shutters.

  • Remove lightweight curtains.

  • Move flammable furniture to the center of the room, away from windows and doors.

  • Shut off gas at the meter; turn off pilot lights.

  • Leave your lights on so firefighters can see your house under smoky conditions.

  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.

  • Turn off propane tanks.

  • Move propane BBQ appliances away from structures.

  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.

  • Don’t leave sprinklers on or water running, they can affect critical water pressure.

  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.

  • Put your Emergency Supply Kit in your vehicle.

  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.

  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.

  • Seal attic and ground vents with pre-cut plywood or commercial seals.

  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.

  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.

  • Prepare farm animals for transport and think about moving them to a safe location early.

In the event of emergency Remember safety first. If you are well prepared in advance the evacuation process can be less stressful and scary.

Posted in: Around the District, Company News, Customer Infomation, Emergencies, Fire, Fire Danger, From the Office, Hazardous Weather Outlook, High Wind Warning

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Office Closures for the upcoming holiday season

Pine Cove Water District would like to wish everyone a very happy holiday season. The Office will be closed on December 25th and 26th for Christmas.  We will also be closed For New Years Day Monday January 1st . If you have a water emergency, there will be someone on call.  You can call the office and listen to the recorded message or call 951-294-8282, which is our emergency number.  Remember, this number is for true water emergencies only.  Please wait until the following business day to call about any other non-emergency water issues.  Our normal business hours will resume as usual from 9am until 4pm the following business day after the holidays.

We Hope everyone has a Merry Christmas and a Happy New Year from all of us here at PCWD!

Posted in: Around the District, Company News, Customer Infomation, Emergencies, From the Office, Holidays, Pine Cove Water District, Uncategorized, Upcoming Events

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