Archive for Board Meetings
Updates from The Office
We’re into the second month of the new year and so much has happened. Here are a few highlights.
Office re-opened to foot traffic:
Due to illnesses in the office, we had temporarily closed the office to foot traffic. We are happy to announce that we are fully open once again. We ask that you wear a mask when in the building and if someone is already at our counter that you respectfully wait outside to limit the number of people inside.
Stage II Water Conservation:
As of Tuesday, February 1, 2022 Pine Cove entered into Stage II of Water Conservation.
Stage II is mandatory compliance.
Customers are required to limit irrigation of outdoor plants and gardens to the period between 6pm and 8am daily and stop all water runoff. Customers cannot fill or refill swimming pools except the small amount needed to replace evaporation in already filled pools. Vehicles can only be washed using a bucket and a hose with a shut-off nozzle. Immediate repairs must be made to any and all leaking water lines and faucets in household plumbing and yard piping. Customers must also cease watering native vegetation and unplanted areas for dust control. Restaurants shall only provide drinking water to patrons upon specific request.
If you have any questions or concerns, you may talk to General Manager Jeremy Potter 951-659-2675 or email at jpotter@pcwd.org.
Thank you for your understanding and ongoing efforts to help conserve water.
Billing Charges increased:
Effective 2/1/2022, the bi-monthly minimum will be $77.00 for two month billing period, excluding any water usage. Water usage will be billed as follows:
$7.00 per thousand gallons from 0 to 7,500 gallons
$9.00 per thousand gallons from 7,500 to 15,000 gallons
$11.00 per thousand gallons over 15,000
Special Rates and Charges (Resolution #561)
Normal Customer Requested Turn On or Off; changed from $15 to $20
After Hours customer Requested Turn On or Off; changed from a minimum of $40 to a minimum of $50
Delinquent Turn On/Off; changed from $75 to $90
Transfer Fee; changed from $45 to $60
Where more than one (1) Premises exists or is located on a Parcel, a unit charge of $20.00 will be assessed for each separate Premises in addition to normal water use charges for the Parcel, as prescribed in the Rates Schedule.
Personnel change:
General Manager Jerry Holldber has retired as of 12/31/2021
Jeremy Potter has taken the position as our new General Manager as of 1/1/2022
Chris Dumas has been promoted to Leadman
Jensen Beri has been put on full time / permanent status
Gracie, our official Mouse Patroller has a new home with Kat Garver
And we have welcomed our newest office pet – Mousekewitz; a little chihuahua-mix dog
We hope all is well with you and as always, we are here for any questions or concerns.
No PCWD Board Meeting
Meeting scheduled for January 13, 2021 has been cancelled due to the state’s stay at home mandate.
Posted in: Board Meetings, From the Office
Leave a Comment (0) →Notice of Public Hearing
The Pine Cove Water District will be holding a Public Hearing on April 1, 2015 at 10:00 am in our Board Room. This Public Hearing is being held to hear any concerns or comments that you, our customer, may have regarding the proposed rate increase. We have sent out a special letter explaining why we are raising rates, and also what the rates will be. Please feel free to call us if you have any questions or concerns!
Monthly Board Meeting
Wednesday, May 14, 2014 is our monthly board meeting. It starts at 10 a.m. sharp and takes place in the board room here at the district office. Our address is 24917 Marion Ridge Road if you would like to attend. We are right next to the fire station an the public is always welcome to attend.
Our board meetings are held on the second Wednesday of every month. If you can’t make the meeting, you can check out our website at www.pcwd.org to get the minutes from the meetings as well as all sorts of other information and helpful tips. Hope to see you at the meeting!
Board Meeting
There is a board meeting at 10 a.m. this morning. The public is welcome to attend. It is held in the board room of the district office here at 24917 Marion Ridge Road. Hope to see you there.
Posted in: Board Meetings
Leave a Comment (0) →Bills Have Been Mailed!
The April bills were mailed out yesterday and should arrive in your mailbox within the next day or two. Please be sure to read the colored inserts we have included with your bill. There is pertinent information on the conservation stages, water prices, rebates and water saving tips. We try very hard not to bombard you with junk and to only include information we think our customers will find interesting and helpful. If you ever have any questions on any of the information we include with your bill, you can always contact us for further information.
The Pine Cove Water District office is located at 24917 Marion Ridge Road and we are right next to the fire station. Our phone number is 951-659-2675 and we are open from 9 am until 4 pm, Monday through Friday, excluding holidays. Our mailing address is PO Box 2296, Idyllwild, CA 92549. We can also be reached by email. You can send your email to Jerry, Becky or Vicki at pcwd.org. Jerry Holldber is the District Manager, Becky is the Office Manager and Vicki is the Office Assistant. Any one of us would be happy to answer any questions you may have regarding the district, it’s policies and conservation.
In addition, you can visit our website www.pcwd.org and our blog at www.pcwd.org/blog 24/7 and find all sorts of helpful information. We encourage everyone to keep up with what is going on at the water district. We also have a monthly board meeting and the public is invited to attend. It is held the second Wednesday of each month and starts at 10 a.m. sharp. We would look forward to seeing your there and hearing your suggestions.
April Board Meeting
Here at the Pine Cove Water District, our monthly board meetings are always held on the second Wednesday of each month and are open to the public.
The April board meeting will be held on April 9, 2014 at 10 a.m. sharp. The meeting takes place in the board room at the district office, located at 24917 Marion Ridge Road, right next to the fire station. The public is always invited to attend. If you cannot attend the meeting, the agenda is posted on the Friday before the meeting right outside the door of the district office as well as on our website, www.pcwd.org, in compliance with the Brown Act.
The minutes from previous board meetings are also posted on our website, so you can keep up with what is happening at the water district even if you are not able to attend the meetings. We hope you will take advantage of our website and stay informed.
If you have a question or comment, feel free to call us at 951-659-2675 during normal business hours, which are Monday thru Friday from 9 am until 4 pm.
You can email us at Vicki at pcwd.org, Becky at pcwd.org or Jerry @ pcwd.org. You can also write a letter if you prefer and either drop it off at the office, put it through the slot in office door if it is after hours or mail it to us at PO Box 2294, Idyllwild, CA 92549.
We look forward to seeing you or hearing from you.
Board Meeting, board members, left to right, Joel Palmer, Board President, Tom McCullough, General Manager, Jerry Holldber, Board Secretary, Becky Smith
Communication
Here at the Pine Cove Water District, communication with our customers is a top priority. We think we do a pretty good job, however, at a recent meeting, we were informed that we need to improve communication with our customers. With that in mind, we would like to ask your input on our communication methods and what you think we could do better or more of. Below is a list of the methods we have employed and services we provide thus far.
- We include a newsletter or information we think our customers will find useful in each billing cycle, which occurs every other month on the even months.
- Information board in the office with all sorts of helpful tips and information.
- Winterizing pamphlets that help our customers prepare for the cold weather.
- Website and blog at www.pcwd.org and www.pcwd.org/blog. These are available 24 hours a day and contain a plethora of information on not only the water district, but on a variety of interesting topics that we feel would be helpful to Pine Cove residents.
- Community Outreach. We have had a booth at the Earth Fair for several years now as well as the Book Fair at the Idyllwild School. We also speak at local meetings and the school when requested.
- We have worked with the Idyllwild Garden Club as well as a local native plant grower.
- We work with the Idyllwild Historic Society and have provided them with items to auction off.
- We work closely with the Pine Cove Property Owners Association and provide information to them for their newsletters and speak at their monthly meetings when asked to do so.
- We also work closing with the Fire Safe Council and provide them with water district information as well as providing our customers with Fire Safe Council information.
- We are available by phone and in person Monday through Friday from 9 am to 4 pm and we are now open during lunch most days. Our phone number is 951-659-2675 and our office is located at 24917 Marion Ridge Road, right next to the fire station. Stop in and see us!
- Free Stuff! Water conservation kits, mulch and compost are currently available free of charge to help our customers conserve water indoors and out.
- Public meetings and public hearings. Our monthly board meetings and any public hearings are open to the public and we encourage our customers to attend. If you are unable to attend our meetings, you may write a letter to the General Manager or to the Board of Directors and drop it by the office. Or you can send it to PO Box 2296, Idyllwild, CA 92549. You can also call the General Manager and voice your concerns.
- Agendas and minutes for all meetings are posted on our website in case you are unable to attend our meetings.
- Customer appreciation lunch when the budget allows.
- Mailbox and paper machines for customer convenience.
- Mail slot in water district office door for drop off of after hours payments or letters to the district.
- A Transparency Award by the California Special Leadership District.
So what do you think? Are we doing enough to let people know what is going on around the district? What are your ideas? What would you like to see us doing to keep everyone better informed? We would love to hear your thoughts and ideas. You can leave a message here on the blog, call us, write to us, stop by the office or email us at Vicki@pcwd.org or Becky@pcwd.org or Jerry@pcwd.org. Talk to us!
Public Hearing
At our next board meeting, on March 12, 2014, there will be a public hearing regarding moving into Stage I of water conservation. The public is invited to attend. The meeting will be held at 10:00 a.m. sharp and will take place at the district office, which is located at 24917 Marion Ridge Road. We hope to see you there!
