Billing – Page 4 – Pine Cove Water District

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Friday Happenings

Posted by admin on April 4, 2014

Edison has turned off the electricity here on the hill. It should be off until about noon. They are working on upgrading the system and everyone was given advance notice. This is a planned outage and there is nothing wrong and there is no problem.

The weather has warmed up slightly and it is about 40 degrees this morning. The sun should be back out by Sunday and temperatures should be back in the 50’s. So, all in all, it should be a decent weekend here on the hill if you are planning a trip up. If you are a full timer, it will be a good weekend to get a head start on some of those spring projects. It is too bad we didn’t get more snow, but we have no control over that.

Please remember we are now in Stage I conservation. Please conserve water whenever possible. For more information on the Water Conservation Stages, please check the page at the top of the blog. We also enclosed a brochure in this month’s bill explaining the different stages as well as the tiered water prices for each stage.

Tags: electricity, water bills, water conservation, weather

Posted in: Billing, Conservation, Uncategorized, Water Bills, Water Conservation, Weather

Bills Have Been Mailed!

Posted by admin on April 3, 2014

The April bills were mailed out yesterday and should arrive in your mailbox within the next day or two. Please be sure to read the colored inserts we have included with your bill. There is pertinent information on the conservation stages, water prices, rebates and water saving tips. We try very hard not to bombard you with junk and to only include information we think our customers will find interesting and helpful. If you ever have any questions on any of the information we include with your bill, you can always contact us for further information.

The Pine Cove Water District office is located at 24917 Marion Ridge Road and we are right next to the fire station. Our phone number is 951-659-2675 and we are open from 9 am until 4 pm, Monday through Friday, excluding holidays. Our mailing address is PO Box 2296, Idyllwild, CA 92549. We can also be reached by email. You can send your email to Jerry, Becky or Vicki at pcwd.org. Jerry Holldber is the District Manager, Becky is the Office Manager and Vicki is the Office Assistant. Any one of us would be happy to answer any questions you may have regarding the district, it’s policies and conservation.

In addition, you can visit our website www.pcwd.org and our blog at www.pcwd.org/blog 24/7 and find all sorts of helpful information. We encourage everyone to keep up with what is going on at the water district. We also have a monthly board meeting and the public is invited to attend. It is held the second Wednesday of each month and starts at 10 a.m. sharp. We would look forward to seeing your there and hearing your suggestions.

Tags: bills, conservation, emails, information, inserts, phone calls

Posted in: Billing, Board Meetings, Conservation, Customer Infomation, From the Office, Water Conservation

April Billing

Posted by admin on March 27, 2014

The sun is shining this morning, however, it is still very cold. It is currently 36 chilly degrees at 9:30 am. The weather forecast is calling for temperatures to rise tomorrow, but there is another chance for rain or snow coming on Saturday evening. The boys will be out and about reading meters today and tomorrow, so let’s hope the weather holds out for them. April’s bills will go out next week.

Remember, water bills are due by the 25th of the billing month. If they are not paid by the 10th of the following month, a $15 late fee will be incurred. If you are having problems paying your water bill, please call Becky at 951-659-2675 during regular business hours. She will work with you on a solution. Doing nothing or ignoring your bill will only lead to more problems down the line. Communication is key!

We bill every other month on the even months. Your water bill is for 2 months of water usage. You may pay your bill via check, money order, cash, or with your online banking. We accept Visa, MasterCard and Discover cards for credit card payments and these can be made in person or over the phone.

Our billing system is not “online” and we cannot do any type of check by phone or auto billing. We do not retain credit card numbers either. Once paid, all credit card information is shredded. Our current management team feels this is the safest way to protect your personal information and privacy.

Be sure to check out the inserts with your April bill. There is important information regarding our move into a Stage I Water Emergency. There is information on what each stage entails as well as the tiered water rates for each stage. We have also included information on our rebate program for water saving appliances as well as 50 Tips to Save Water both indoors and out. There is lots of good information and you won’t want to miss it.

Tags: bill insterts, billing, conservation, credit cards, reading meters

Posted in: Billing, Customer Infomation, From the Office, Pine Cove Water District, Water Bills