April Billing

The sun is shining this morning, however, it is still very cold.  It is currently 36 chilly degrees at 9:30 am.  The weather forecast is calling for temperatures to rise tomorrow, but there is another chance for rain or snow coming on Saturday evening.  The boys will be out and about reading meters today and tomorrow, so let’s hope the weather holds out for them.    April’s bills will go out next week.

Remember, water bills are due by the 25th of the billing month.  If they are not paid by the 10th of the following month, a $15 late fee will be incurred.  If you are having problems paying your water bill, please call Becky at 951-659-2675 during regular business hours.  She will work with you on a solution.  Doing nothing or ignoring your bill will only lead to more problems down the line.  Communication is key!

We bill every other month on the even months.  Your water bill is for 2 months of water usage.  You may pay your bill via check, money order, cash, or with your online banking.  We accept Visa, MasterCard and Discover cards for credit card payments and these can be made in person or over the phone.

Our billing system is not “online” and we cannot do any type of check by phone or auto billing.  We do not retain credit card numbers either.  Once paid, all credit card information is shredded.  Our current management team feels this is the safest way to protect your personal information and privacy.

Be sure to check out the inserts with your April bill.  There is important information regarding our move into a Stage I Water Emergency.  There is information on what each stage entails as well as the tiered water rates for each stage.  We have also included information on our rebate program for water saving appliances as well as 50 Tips to Save Water both indoors and out.   There is lots of good information and you won’t want to miss it.