Leaks All Around The District- PCWD Is Updating Emergency Contact Information

Recently, we had to send out an emergency email to all of our customers that had an email address on file.  The message was in regards to freezing temperatures, and broken pipes.  We were producing twice the amount of water we should be for this time of year, and we needed to get the word out quickly that houses and pipes needed to be checked for running water. 

In this process, we have identified the accounts that do not have an email address on file. While we understand that not everyone has an email address, we wanted to try one more time to make sure that our records are complete, and that you can receive immediate notice if there is a problem with your property, or in the District.  Perhaps if you don’t have an email address, you have someone in your immediate family that does?  We would be happy to add that address and notify someone of your choice that could get the message to you?

If you do not have an email, or if you do not have someone that has one we could send an emergency notice to, please also let us know that.  We would like to come up with a way to also notify those accounts, in an emergency situation.

We would like to be able to keep our customers informed as best we can. If you are unsure if you have an email account on file or would like to update to a current email address pleas feel free to contact the office by phone or email.

All customer information is ONLY used for PCWD’s records and will not be sold or used for any soliciting purposes.

Lindsay Owen Office Assistant

(951)659-2675 lowen@pcwd.com