DISTRICT NEWS FOR CUSTOMERS
February is here and we hope everyone has enjoyed 2018 thus far. It has been interesting weather wise and we are still hoping and anxiously awaiting for more moisture to come to our mountain. We need rain and snow soon to help keep our wells full, our forest healthy and fire danger low.
New Customers:
Pine Cove Water District would like to welcome all our new customers! Our records indicate there are 68 new customers to Pine Cove since July. PCWD, would like to remind all customers to turn your water off at the customer valve when leaving your mountain home. If you don’t know where your customer valve is or how to turn it off please give the office a call during normal business hours (Mon-Fri 9am-4pm) and we would be happy to assist you.
Snow/Rain:
Pine Cove has received an extremely low percentage of recorded rain/snow compared to yearly averages. We are currently facing the possibility of stage two water restrictions in our near future.
Last year’s moisture considerably improved the state’s and PCWD’ s water supply and eased drought conditions. As of today, all indications show water restrictions will remain in place and it is important for us to continue to conserve water. PCWD encourages long term water conservation measures as well as planning for future drought conditions. Water conservation should remain a way of life!
Billing:
February billing was sent out last week please read the informational inserts with your bill. We send out water bills every two months on the even months. Your bill will be due on the 25th of this month and April is the next billing month. We greatly appreciate you paying your bill in a timely manner and paying on time prevents a late fee of $15 from being added to your bill.
We have purchased a new billing system which will roll out with the April bill and more options (online payments) will be available so keep an eye out on more information regarding the upcoming improvements.
If you are a renter, you can always call the office to obtain balance information. All water bills are kept in the homeowners name. Landlords and tenants are urged to make arrangements on how the water bills will be handled.
If you have any questions or concerns regarding you billing or any other District business; please, contact us during normal business hours by phone, email or stop in the office.
Phone: 951-659-2675
Office: 24917 Marion Ridge Road, right next to the fire station
Email: becky@pcwd.org
Office Hours: 9 am to 4 pm, Monday through Friday.
Also, if you haven’t ordered your address number plaque from the Pine Cove Fire Station, please do! They are free to CSA 38 service area customers (Pine Cove). Having a visible reflective sign to display your address will greatly assist the fire department or ambulance if they need to find you.