Leaks and Frozen Pipes

Temperatures are going to drop again this weekend. If you are leaving your mountain home, be sure to turn off the customer valve and empty all the drains. Leave a faucet open just a crack to make sure there is room for any excess water to come out rather than freeze and bust your pipes. You may want to look into insulating your pipes if they are not already.

We do not forgive water bills for leaks or busted pipes. Any water that runs through the meter will be charged accordingly.

If you don’t know where your customer shut off valve is at the street, please call during normal business hours to waive a service fee and we’ll guide you. If you call after hours, there will be a fee starting at $15. An emergency leak or busted pipe call after hours could incur a fee starting at $50.

If you notice any leaks, call us immediately. Upon confirmation of the leak you could receive a $25 gift card to a restaurant in town.

Regular Office Hours 9am – 4pm 951-659-2675
After Hours Emergency Line 951-294-8282

Don’t let this be you!